S.104 on a Glow-worm GeniaAir: Heating mode: Compressor active The compressor works in order to meet the heat demand
Short answer
On a Glow-worm heat pump, S.104 means: Heating mode: Compressor active The compressor works in order to meet the heat demand. The heat pump keeps running.
Reviewed 23 September 2026 · 1 source
What it means
The manual says: Heating mode: Compressor active The compressor works in order to meet the heat demand.
Part involved: Heat pump control (status/Live Monitor).
When it shows: Heating mode: Compressor active The compressor works in order to meet the heat demand.
Likely causes:
- Operating status reported by the heat pump control (not a fault in itself).
Is it safe?
| Does the heat pump stop? | No |
|---|---|
| Severity | Information only |
| Engineer needed? | No |
The heat pump keeps running.
Resetting itself: yes - status changes automatically with operating state.
Manual reset: not applicable.
What you can check
- Operating status only - no action needed. If heating or hot water is not being delivered for a long period, note the status code and tell your installer.
What the engineer will check
- None required unless heating/hot water is not delivered; then review status history, settings and application limits.
Who to ask for: Vaillant-trained heat pump installer/engineer (MCS-certified installer).
Certification: MCS installer certification; Vaillant product training recommended.
Sources
- GeniaAir Appliance Interface installation and maintenance instructions ↗ · 8000043014_01 · page HPIM 7 8000043014_01 p.27 · Reviewed 23 September 2026
A code explains what the controller detected, not a confirmed root cause.
Reviewed: 23 September 2026