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Heat pumps · Error codes · Glow-worm
F.582Glow-worm · GeniaAir (HA x-7.1 O)

F.582 on a Glow-worm GeniaAir: A fault has been detected in the connection of the electric expansion valve

Short answer

On a Glow-worm heat pump, F.582 means: A fault has been detected in the connection of the electric expansion valve. The heat pump stops until the fault clears or is reset. An engineer is needed to fix the cause.

Reviewed 23 September 2026 · 1 source

What it means

The manual says: A fault has been detected in the connection of the electric expansion valve.

Part involved: A fault has been detected in the connection of the electric expansion valve.

Likely causes:

  • EEV is not connected correctly or there is a cable break to the coil.
  • Glow-worm trade page: Electric expansion valve fault Fault in the electrical connection for the electric expansion valve, electric expansion valve defective.

Is it safe?

Does the heat pump stop?Yes
SeverityFault — needs a manual reset once the cause is fixed
Engineer needed?Yes

The heat pump stops until the fault clears or is reset.

Resetting itself: no - the fault remains displayed until the cause is eliminated.

Manual reset: yes - after the cause is eliminated, press the reset button (indoor unit) or reset via the system control; if it recurs after several resets contact customer service.

What you can check

  • Note the full code and text shown on the display (and the date/time it appeared). Check the outdoor unit's air inlet and outlet are not blocked by leaves, debris, snow or ice build-up and clear any loose debris from around it (do not open the casing, poke the fins or use tools). Glow-worm's MiPro Sense operating instructions say always contact your competent person in the event of a fault message; until they arrive you may select a limp-home (back-up heater) setting on the control, which is expensive to run. If you smell gas/solvent near the outdoor unit or hear hissing, switch the heat pump off at the isolator, keep ignition sources away and call an engineer.

What the engineer will check

  • Check: Plug connections and, if required, replace the coil from the EEV.

Who to ask for: F-gas certified refrigeration engineer with heat pump experience (R290 flammable-refrigerant competence required for aroTHERM plus / GeniaAir).

Certification: F-gas Category I (Regulation (EU) 517/2014 as retained in GB) certificate; flammable (R290) refrigerant training for R290 units.

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026