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Heat pumps · Error codes

Atlantic heat pump error codes

Atlantic · A niche brand in the UK. 164 codes across 5 product families, each taken from the manufacturer’s manuals. Atlantic technical support ↗

Find a Atlantic engineer →164 codes · reviewed 23 September 2026

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Type the code on your display or a word from its meaning. Each code opens its own page with what it means, whether it is safe and what you can check.

164 codes

CodeMeaningStops?Homeowner check?
10
Outdoor sensor.
PartlyYes
32
Flow sensor 2
PartlyYes
33
Heat pump initial (flow) temperature sensor error.
PartlyYes
44
Heat pump return temperature sensor error.
PartlyYes
50
DHW temperature sensor.
PartlyYes
60
Ambient (room) temperature sensor 1.
PartlyYes
65
Ambient (room) temperature sensor 2.
PartlyYes
83
BSB, short circuit
PartlyYes
105
Maintenance message.
NoYes
121
Flow temperature for heating circuit 1 (HC1) not reached.
NoYes
122
Flow temperature for heating circuit 2 (HC2) not reached.
NoYes
127
Anti-legionella temperature not reached.
NoYes
212
Internal comm failure
YesYes
369
External fault (safety component).
YesYes
370
Outdoor unit connection error - see interface-board LED codes (also shown during start phase).
YesYes
370-11
Serial communication error
YesYes
370-23
Combination error
YesYes
370-32
UART communications error
YesYes
370-42
Hydraulic unit heat-exchange thermistor error
PartlyYes
370-62
Outdoor unit main PCB error
YesYes
370-63
Inverter error
YesYes
370-64
Active filter error, PFC error
YesYes
370-65
Outdoor unit IPM error
YesYes
370-71
Discharge thermistor error
PartlyYes
370-72
Compressor thermistor error
PartlyYes
370-73
Heat-exchange thermistor error (centre / outlet)
PartlyYes
370-74
Outdoor thermistor error
PartlyYes
370-77
Heat sink thermistor error (inverter / P.F.C.)
PartlyYes
370-78
Expansion valve thermistor error
PartlyYes
370-84
Current sensor error
YesYes
370-86
Pressure sensor error / pressure switch error
YesYes
370-94
Current tripped
YesYes
370-95
Compressor motor control error
YesYes
370-97
Outdoor unit fan motor error
YesYes
370-A1
Discharge temperature 1 protection
YesYes
370-A3
Compressor temperature protection
YesYes
370-A5
Low pressure abnormal
YesYes
370-AC
Outdoor unit radiator temperature error (model 10)
YesYes
441
2nd zone sensor not configured (if 2nd circuit kit); set parameter 5700 to 2, 4 or 6 (BX31).
Varies by modelYes
442
BX24 no function (as printed; likely BX32)
NoYes
443
BX33 no function
NoYes
444
BX34 no function
NoYes
516
Heat pump missing - check the wiring between X60 and the interface board.
YesYes
AOYA30-1
Temperature sensor faulty (see hydraulic module).
PartlyYes
AOYA30-2
IPM board faulty.
YesYes
AOYA30-3
Electrical current circuit breaker (current trip) error.
YesYes
AOYA30-4
Fan motor faulty.
YesYes
AOYA30-5
Compressor rotor position not detected.
YesYes
AOYA30-6
ACTPM board faulty.
YesYes
AOYA30-7
Abnormal discharge (back-flow) temperature.
YesYes
IF-1-1
Communication error between hydraulic module and outdoor unit.
YesYes
IF-4-1
Connection error between hydraulic module and outdoor unit.
YesYes
IF-4-2
Hydraulic module exchanger temperature sensor error.
PartlyYes
IF-6-3
Inverter error.
YesYes
IF-6-4
Active filter / P.F.C. error.
YesYes
IF-7-1
Discharge thermistor error.
PartlyYes
IF-7-2
Compressor temperature sensor error.
PartlyYes
IF-7-3
Exchanger temperature sensor error (outlet / centre).
PartlyYes
IF-7-4
Outdoor temperature sensor error.
PartlyYes
IF-7-7
Radiator (heat sink) temperature sensor error (inverter / P.F.C.).
PartlyYes
IF-7-8
Pressure regulator (expansion valve) temperature sensor error.
YesYes
IF-8-4
Compressor current error.
YesYes
IF-8-6
Pressure switch sensor / pressure sensor error.
YesYes
IF-9-4
Current sensor error.
YesYes
IF-9-5
Compressor rotor position error / compressor start-up error.
YesYes
IF-9-7
Outdoor unit fan error.
YesYes
IF-10-1
Discharge temperature protection.
YesYes
IF-10-3
Compressor temperature protection.
YesYes
IF-10-5
Abnormal low pressure.
YesYes
IF-11
Communication error between hydraulic unit and outdoor unit.
YesYes
IF-23
Connection forbidden (series error).
YesYes
IF-31
Indoor unit power supply abnormal.
YesYes
IF-32
Serial communication error between controller/interface PCBs.
YesYes
IF-41
Heat pump capacity signal error (open or short).
YesYes
IF-42
Hydraulic unit heat-exchange thermistor error.
PartlyYes
IF-61
Outdoor unit power supply abnormal.
YesYes
IF-62
Outdoor unit main PCB error.
YesYes
IF-63
Inverter error.
YesYes
IF-64
Active filter error.
YesYes
IF-65
Outdoor unit IPM error.
YesYes
IF-67
Outdoor unit power short interruption error (protective operation).
YesYes
IF-68
Outdoor unit magnetic relay error.
YesYes
IF-71
Discharge thermistor error.
PartlyYes
IF-72
Compressor thermistor error.
PartlyYes
IF-73
Heat-exchange thermistor (outlet / intermediate) error.
PartlyYes
IF-74
Outdoor thermistor error.
PartlyYes
IF-77
Outdoor unit heat sink temperature thermistor error.
PartlyYes
IF-78
Expansion valve thermistor error.
PartlyYes
IF-84
Current sensor error.
YesYes
IF-86
Pressure sensor error / pressure switch error.
YesYes
IF-94
Current trip.
YesYes
IF-95
Detection of compressor position error / compressor start-up error.
YesYes
IF-97
Outdoor unit fan motor error.
YesYes
IF-A1
Discharge temperature protection.
YesYes
IF-A3
Compressor temperature protection.
YesYes
IF-A4
Outdoor unit pressure error.
YesYes
IF-A5
Low pressure abnormal.
YesYes
IF-A9
Current overload error.
YesYes
no-connection
No connection - failure to comply with room thermostat polarity.
YesYes
ODU-1F
Serial forward transfer error.
YesYes
ODU-2F
Discharge thermistor error.
PartlyYes
ODU-3F
Pressure sensor error.
YesYes
ODU-4F
Heat-exchange thermistor (outlet) error.
PartlyYes
ODU-5F
Heat-exchange thermistor (intermediate) error.
PartlyYes
ODU-6F
Expansion valve thermistor error.
PartlyYes
ODU-7F
Outdoor temperature thermistor error.
PartlyYes
ODU-8F
Compressor thermistor error.
PartlyYes
ODU-9F
Heat sink thermistor error.
PartlyYes
ODU-11F
Discharge temperature protection (permanent stoppage).
YesYes
ODU-12F
Compressor temperature protection (permanent stoppage).
YesYes
ODU-13F
Current trip (permanent stoppage).
YesYes
ODU-14F
Detection of compressor position error (permanent stoppage).
YesYes
ODU-15F
Compressor start up error (permanent stoppage).
YesYes
ODU-16F
Fan motor 1 error (permanent stoppage).
YesYes
ODU-17F
Fan motor 2 error (permanent stoppage).
YesYes
ODU-18F
Inverter error.
YesYes
ODU-19F
Active filter error.
YesYes
ODU-20F
Low pressure abnormal.
YesYes
ODU-21F
Connection with hydraulic unit error.
YesYes
ODU-22F
Hydraulic unit abnormality condition.
YesYes
ODU1-1F
Serial forward transfer error.
YesYes
ODU1-2F
Discharge thermistor error.
PartlyYes
ODU1-3F
Pressure sensor error.
Varies by modelYes
ODU1-4F
Heat-exchange thermistor (outlet) error.
PartlyYes
ODU1-5F
Heat-exchange thermistor (intermediate) error.
PartlyYes
ODU1-6F
Expansion valve thermistor error.
Varies by modelYes
ODU1-7F
Outdoor temperature thermistor error.
PartlyYes
ODU1-8F
Compressor thermistor error.
PartlyYes
ODU1-9F
Heat sink thermistor error.
Varies by modelYes
ODU1-10F
Abnormal compressor temperature (hybrid duo 13).
YesYes
ODU1-11F
Discharge temperature protection (permanent stoppage).
YesYes
ODU1-12F
Compressor temperature protection (permanent stoppage).
YesYes
ODU1-13F
Current trip (permanent stoppage).
YesYes
ODU1-14F
Detection of compressor position error (permanent stoppage).
YesYes
ODU1-15F
Compressor start up error (permanent stoppage).
YesYes
ODU1-16F
Fan motor 1 error (permanent stoppage).
YesYes
ODU1-17F
Fan motor 2 error (permanent stoppage).
YesYes
ODU1-18F
Inverter error.
YesYes
ODU1-19F
Active filter error.
YesYes
ODU1-20F
Low pressure abnormal.
YesYes
ODU1-22F
Hydraulic unit abnormality condition.
YesYes
ODU1-SAFETY
Safety mode.
YesYes
ODU3-1F
Serial forward transfer error.
YesYes
ODU3-2F
Discharge thermistor error.
PartlyYes
ODU3-3F
Pressure sensor error.
YesYes
ODU3-4F
Heat-exchange thermistor (outlet) error.
PartlyYes
ODU3-5F
Heat-exchange thermistor (intermediate) error.
PartlyYes
ODU3-6F
Expansion valve thermistor error.
PartlyYes
ODU3-7F
Outdoor temperature thermistor error.
PartlyYes
ODU3-8F
Compressor thermistor error.
PartlyYes
ODU3-9F
Heat sink thermistor (inverter) error.
PartlyYes
ODU3-10F
Heat sink thermistor (P.F.C.) error.
PartlyYes
ODU3-11F
Discharge temperature protection (permanent stoppage).
YesYes
ODU3-12F
Compressor temperature protection (permanent stoppage).
YesYes
ODU3-13F
Current trip (permanent stoppage).
YesYes
ODU3-14F
Detection of compressor position error (permanent stoppage).
YesYes
ODU3-15F
Compressor start up error (permanent stoppage).
YesYes
ODU3-16F
Fan motor 1 error (permanent stoppage).
YesYes
ODU3-17F
Fan motor 2 error (permanent stoppage).
YesYes
ODU3-18F
Inverter error.
YesYes
ODU3-19F
P.F.C. error.
YesYes
ODU3-20F
Low pressure abnormal.
YesYes
ODU3-21F
Connection error with the hydraulic module.
YesYes
ODU3-22F
Hydraulic unit abnormality condition.
YesYes