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Why does my zappi, eddi or libbi say 'Grid CT Lost'?

Short answer

'Grid CT Lost' means the device has lost its reading of power at your meter, usually because the wireless harvi dropped out. Charging or diverting pauses until the link returns. Check the harvi light is flashing green; moving the harvi, changing radio channel or fitting a better antenna are installer fixes. Checked 24 September 2026.

Last checked 24 September 2026 · 1 source

In more detail

  • harvi talks by radio (868/915 MHz), not Wi-Fi
  • Best case range about 30 m line of sight; stone/metal walls and foil insulation cut range
  • harvi firmware v5 reports brief drops that v4 hid for up to an hour
  • libbi Code 106 Grid CT Lost stops the device for safety

The facts, dated

  1. 01
    harvi maximum range in ideal line-of-sight conditions — 30 m

    manufacturer · n/a · checked 24 September 2026 · support.myenergi.com

Sources

Last checked: 24 September 2026