Solar · Error codes
Why won't my myenergi device connect to Wi-Fi or appear in the app?
Short answer
myenergi devices only use 2.4 GHz Wi-Fi. Check the device's time, date and time zone, the router's 2.4 GHz band, signal strength at the device and that no VPN is active. If it connects but no registration code appears, restart the router and wait 5-10 minutes. myenergi uses UDP port 87. Checked 24 September 2026.
Last checked 24 September 2026 · 1 source
In more detail
- Setup page 192.168.4.1 via the device hotspot (use Chrome)
- Test with a phone hotspot to separate network vs device problems
- No network names listed = possible Wi-Fi card fault (electrician)
The facts, dated
- 01myenergi Wi-Fi band supported — 2.4 GHz
manufacturer · n/a · checked 24 September 2026 · support.myenergi.com
- 02myenergi UDP port — 87
manufacturer · n/a · checked 24 September 2026 · support.myenergi.com
Sources
- support.myenergi.com — support.myenergi.com/hc/en-gb/articles/45487246954513-myenergi-Wi-Fi-Setup-Troub…
Last checked: 24 September 2026