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F35Sunsynk · ECCO single-phase hybrid SG05LP1

F35 on a Sunsynk ECCO single-phase hybrid SG05LP1: No utility - grid lost

Short answer

On a Sunsynk inverter, F35 means: No utility - grid lost. The inverter keeps running with some functions stopped.

Reviewed 24 September 2026 · 1 source

What it means

The manual says: No utility - grid lost.

Part involved: AC grid connection.

When it shows: No grid voltage detected.

Likely causes:

  • Grid lost; grid connection or switch between inverter and grid off; in no-battery mode reported during grid-connected mode.

Is it safe?

Does the inverter stop?Partly
SeverityFault — clears by itself when the condition goes

The inverter keeps running with some functions stopped.

Resetting itself: yes.

Manual reset: Clears when grid returns.

What you can check

  • Read the full code and message on the inverter screen or in the Sunsynk Connect app and note the date/time for your installer.
  • Check the inverter's AC isolator next to the inverter and the solar/battery breaker in the consumer unit are ON (do not reset a breaker that trips again - call your installer).
  • Check for a power cut in the house/street.
  • If the inverter's grid breaker has tripped, reset once; if it trips again call your installer.

What the engineer will check

  • Check grid voltage/frequency at inverter; check AC switch and connections.

Who to ask for: Qualified electrician / MCS PV installer.

Certification: None for homeowner checks; any grid-protection setting change needs installer and DNO consent (G98/G99).

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 24 September 2026