Solar · Error codes
My EcoFlow device shows offline in the app - is it broken?
Short answer
An EcoFlow STREAM or PowerOcean unit showing offline usually has lost Wi-Fi or cloud connection rather than stopped working. Check the device's lights (green is normal), your router and that the device is within Wi-Fi range, then reconnect it in the EcoFlow app. A red light means a real fault; the app shows the detail. Checked 24 September 2026.
Last checked 24 September 2026 · 1 source
In more detail
- STREAM Microinverter flashing green can mean connecting to wireless network or updating firmware
- Fault detail is only in the app for STREAM products
The facts, dated
- 01STREAM Microinverter solid green = functioning normally or standby
manufacturer · n/a · checked 24 September 2026 · manualslib.com
Sources
Last checked: 24 September 2026