Solar · Error codes
My Enphase app says the gateway is not reporting - what should I do?
Short answer
'Not reporting' usually means the IQ Gateway (Envoy) has lost internet, not that the panels stopped. Check the gateway's network LED (solid green means connected), restart your router, make sure the gateway's breaker is on, and reconnect it to Wi-Fi in the Enphase App. The gateway stores production data and uploads it when the connection returns.
Last checked 24 September 2026 · 1 source
In more detail
- Microinverter Failed to Report = power-line comms issue between micros and gateway; occasional instances can be ignored.
The facts, dated
- 01IQ Gateway Network communications LED solid green when connected — LED 1 status
manufacturer · n/a · checked 24 September 2026 · s3.amazonaws.com
Sources
- s3.amazonaws.com — s3.amazonaws.com/ecodirect_docs/ENPHASE/IQ-Battery-5P/Enphase-Energy-System-with…
Last checked: 24 September 2026