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My Enphase app says the gateway is not reporting - what should I do?

Short answer

'Not reporting' usually means the IQ Gateway (Envoy) has lost internet, not that the panels stopped. Check the gateway's network LED (solid green means connected), restart your router, make sure the gateway's breaker is on, and reconnect it to Wi-Fi in the Enphase App. The gateway stores production data and uploads it when the connection returns.

Last checked 24 September 2026 · 1 source

In more detail

  • Microinverter Failed to Report = power-line comms issue between micros and gateway; occasional instances can be ignored.

The facts, dated

  1. 01
    IQ Gateway Network communications LED solid green when connected — LED 1 status

    manufacturer · n/a · checked 24 September 2026 · s3.amazonaws.com

Sources

Last checked: 24 September 2026