GivEnergy · A major brand in the UK. 8 codes across 1 product family, each taken from the manufacturer’s manuals. GivEnergy technical support ↗
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Type the code on your display or a word from its meaning. Each code opens its own page with what it means, whether it is safe and what you can check.
8 codes
| Code | Meaning | Stops? | Homeowner check? |
|---|---|---|---|
| Data Point was not created recently | Latest datapoint old - ensure the dongle shows a solid blue light and has a stable internet connection. | No | Yes |
| ELECTRICITY_METER_COM_FAIL | Electricity meter communication failure - ensure meter communications are stable and connected into the correct socket on the underside of the inverter. | Partly | Yes |
| Grid voltage Too High | Grid voltage too high - ensure the AC isolator is on and AC connections are tight; if connections are good contact the local DNO. | Yes | Yes |
| Grid voltage Too Low | Grid voltage too low - ensure the AC isolator is on and AC connections are tight; if good contact the local DNO. | Yes | Yes |
| INV_GFCI_FAULT | GFCI (earth leakage) fault - make sure that there is no DC voltage to earth. | Yes | Yes |
| INV_NO_UTILITY | No utility (grid) detected - ensure the AC supply is switched on and the AC connections are tight and sound. | Yes | Yes |
| INV_PV_OVER_VOLTAGE | PV over-voltage - check that the string voltage does not exceed 580 VDC. | Yes | Yes |
| Meters enabled but not being read | Meters enabled but not being read - ensure meter comms are stable and in the correct socket. | Partly | Yes |