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Heat pumps · Error codes

Intergas heat pump error codes

Intergas · A niche brand in the UK. 56 codes across 1 product family, each taken from the manufacturer’s manuals.

Find a Intergas engineer →56 codes · reviewed 24 September 2026

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Type the code on your display or a word from its meaning. Each code opens its own page with what it means, whether it is safe and what you can check.

56 codes

CodeMeaningStops?Homeowner check?
F001
No flow in the CH circuit for at least 30 minutes
PartlyYes
F003
Value of external flow sensor T43 too high (>67 C) or flow sensor T03 too high (>90 C) for over 1 minute
PartlyYes
F009
Memory fault codes
PartlyYes
F010
Water temperature too low during defrost function
PartlyYes
F018
Heat pump type not correctly configured
PartlyYes
F019
Incorrect serial number in memory module
PartlyYes
F020
Incorrect firmware
PartlyYes
F022
Firmware version not compatible
PartlyYes
F023
XTP controller internal
PartlyYes
F024
XTP controller configuration
PartlyYes
F025
XTP controller communication
PartlyYes
F026
Startup
PartlyYes
F037
Return sensor T04
PartlyYes
F038
Flow sensor T03
PartlyYes
F039
External flow sensor T43
PartlyYes
F040
External outdoor sensor T42
PartlyYes
F050
Fault within the outdoor unit
PartlyYes
F051
Fault within the indoor unit
PartlyYes
F254
Bypass mode active (heat request forced to the boiler)
PartlyYes
n000
Parameter settings outside range
NoYes
n001
System pressure too low, parameter P020
NoYes
n002
No water pressure
NoYes
n008
XTP error heat pump (ODU)
NoYes
n011
Communication with the outdoor unit has been lost or the outdoor unit has an internal fault
NoYes
n013
Condenser temperature too high: heating pump disengaged
NoYes
n014
Thermostat not connected
NoYes
n015
Crankcase heater function
NoYes
n016
Abnormal Delta-T between the flow and return temperature values
NoYes
n018
Problem with memory
NoYes
n019
Fault memory module
NoYes
n021
No flow in the CH circuit for at least 30 seconds
NoYes
n022
Problem with automatic flow rate control
NoYes
n023
System flow too low during commissioning
NoYes
n024
Remote flow system temperature sensor T43 gives an abnormal value
NoYes
n026
Clock not set
NoYes
n027
Problem in the clock operation
NoYes
n028
Outdoor unit regularly experiences problems
NoYes
n030
Remote flow system temperature sensor T43 not installed
NoYes
n032
Defrost is taking too long
NoYes
n039
Problem with external flow temperature sensor T43
NoYes
n040
Problem with external outdoor sensor T42
NoYes
n041
Problem with refrigerant liquid sensor
NoYes
n042
Problem with refrigerant gas sensor
NoYes
n051
Boiler locked out of system
NoYes
n052
Error with OpenTherm connection to boiler
NoYes
n053
Flow temperature from boiler is too low
NoYes
n054
Boiler not responding to heating request from Xtend
NoYes
n055
Boiler has a notification
NoYes
n056
Boiler supplies too hot water during a heating demand
NoYes
n060
Thermostat firmware version is not up to date (Intergas Comfort Touch)
NoYes
n070
Heatpump error (indoor unit control)
NoYes
n071
Flow error during heat pump operation
NoYes
n072
Flow error during defrost mode
NoYes
n073
Refrigerant temperature too low during defrost mode
NoYes
n074
Defrost mode stopped due to a water temperature that is too low
NoYes
n080
Problem with the user interface
NoYes