SolarpunkHomes
Sign inCall us · +44 7510 081687
Heat pumps
Heat pumps · Error codes · Intergas
n054Intergas · Xtend hybrid heat pump

n054 on an Intergas Xtend hybrid heat pump: Boiler not responding to heating request from Xtend

Short answer

On an Intergas heat pump, n054 means: Boiler not responding to heating request from Xtend. The heat pump keeps running. An engineer is needed to fix the cause.

Reviewed 24 September 2026 · 1 source

What it means

The manual says: Boiler not responding to heating request from Xtend.

Part involved: see manual.

Likely causes:

  • Check whether the boiler or its CH function is turned off.

Is it safe?

Does the heat pump stop?No
SeverityWarning
Engineer needed?Yes

The heat pump keeps running.

Resetting itself: unknown.

What you can check

  • Note the code shown on the controller and the model number on the unit's rating label before contacting your installer.
  • Check that the heat pump's isolator and consumer-unit breaker are on; do not open any casing.
  • Check the boiler is switched on and showing no fault of its own; do not open the boiler casing.

What the engineer will check

  • Follow the manufacturer's troubleshooting for this code.

Who to ask for: Heat pump engineer.

Certification: Heat pump installer competence; F-gas and flammable-refrigerant (R32/R290) handling competence for any refrigerant-circuit work.

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 24 September 2026