SolarpunkHomes
Sign inCall us · +44 7510 081687
Heat pumps
Heat pumps · Error codes · Intergas
F037Intergas · Xtend hybrid heat pump

F037 on an Intergas Xtend hybrid heat pump: Return sensor T04

Short answer

On an Intergas heat pump, F037 means: Return sensor T04. The heat pump keeps running with some functions stopped. An engineer is needed to fix the cause.

Reviewed 24 September 2026 · 1 source

What it means

The manual says: Return sensor T04.

Part involved: temperature/pressure sensor.

Likely causes:

  • Check wiring for breaks/short circuits; check connection; replace sensor T04.

Is it safe?

Does the heat pump stop?Partly
Engineer needed?Yes

The heat pump keeps running with some functions stopped.

Resetting itself: unknown.

What you can check

  • Note the code shown on the controller and the model number on the unit's rating label before contacting your installer.
  • Check that the heat pump's isolator and consumer-unit breaker are on; do not open any casing.

What the engineer will check

  • Check the sensor/probe connector and wiring.
  • Measure sensor resistance or transducer output against the manufacturer's table.
  • Replace the sensor or controller board as indicated.

Who to ask for: Heat pump engineer.

Certification: Heat pump installer competence; F-gas and flammable-refrigerant (R32/R290) handling competence for any refrigerant-circuit work.

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 24 September 2026