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Heat pumps
Heat pumps · Error codes · Intergas
n026Intergas · Xtend hybrid heat pump

n026 on an Intergas Xtend hybrid heat pump: Clock not set

Short answer

On an Intergas heat pump, n026 means: Clock not set. The heat pump keeps running. An engineer is needed to fix the cause.

Reviewed 24 September 2026 · 1 source

What it means

The manual says: Clock not set.

Part involved: see manual.

Likely causes:

  • Set the clock.

Is it safe?

Does the heat pump stop?No
SeverityWarning
Engineer needed?Yes

The heat pump keeps running.

Resetting itself: unknown.

What you can check

  • Set the clock via the Intergas WiFi control screen/app or thermostat.

What the engineer will check

  • Follow the manufacturer's troubleshooting for this code.

Who to ask for: Heat pump engineer.

Certification: Heat pump installer competence; F-gas and flammable-refrigerant (R32/R290) handling competence for any refrigerant-circuit work.

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 24 September 2026