H5-00 on a Daikin Altherma: Malfunction of compressor overload protection
Short answer
On a Daikin heat pump, H5-00 means: Malfunction of compressor overload protection. The heat pump stops until the fault clears or is reset. An engineer is needed to fix the cause.
Reviewed 23 September 2026 · 1 source
What it means
The manual says: Malfunction of compressor overload protection.
Part involved: compressor / inverter drive.
When it shows: Compressor overload protection is defective.
Likely causes:
- Closed stop valve in the refrigerant circuit.; Clogged refrigerant circuit.; Faulty compressor or miswiring of the compressor power supply cable.; Expansion valve CANNOT keep minimum superheat of 3 K while running as evaporator.; Refrigerant overcharge.; Faulty 4‑way valve.; Faulty discharge pipe thermistor or connector fault.; Faulty main PCB.
Is it safe?
| Does the heat pump stop? | Yes |
|---|---|
| Severity | Fault — needs a manual reset once the cause is fixed |
| Engineer needed? | Yes |
The heat pump stops until the fault clears or is reset.
Resetting itself: no.
Manual reset: Manual reset via user interface.
What you can check
- Read the full error code and sub-code shown on the user interface (Malfunctioning screen; press the help button for Daikin's long description) and note it, with the date/time, for your installer.
- Check the heat pump isolator switch(es) and the consumer-unit breaker/RCD for the heat pump are ON. If a breaker or RCD has tripped, do not keep resetting it - leave it and call an engineer.
- Do NOT bleed radiators while an error/malfunction symbol is displayed: Daikin operation manuals warn refrigerant may have leaked into the water circuit - ventilate and call your installer.
- If heating/hot water has stopped, the operation manual lets the user confirm on the Malfunctioning screen whether the backup/booster heater may take over as emergency heating (much higher running cost) until the installer attends.
What the engineer will check
- Check that all stop valves of the refrigerant circuit are open. . ; Check if the refrigerant circuit is clogged. . ; | Troubleshooting ; Perform a check of the compressor. . ; Check liquid back issue. Check expansion valve operation. . ; Check if the refrigerant circuit is correctly charged. . ; Perform a check of the 4‑way valve. . ; Perform a check of the discharge pipe thermistor. . ; Perform a check of the main PCB. .
Who to ask for: F-gas certified heat pump engineer with electrical competence.
Certification: UK F-gas certification if the refrigerant circuit is opened; electrical competence (BS 7671) for inverter/PCB work.
What you might notice
What owners and engineers report
9 owner and engineer reports mention this.
- No heating on the Altherma: 7 reports
- Keeps stopping / cutting out on the Altherma: 2 reports
Sources
- Service manual Daikin Altherma 3 M EBLA/EDLA04~08E (ESIE22-09) ↗ · ESIE22-09 · page 55 · Reviewed 23 September 2026
A code explains what the controller detected, not a confirmed root cause.
Reviewed: 23 September 2026