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Heat pumps · Error codes · Daikin
E5-00Daikin · Altherma

E5-00 on a Daikin Altherma: OU: Overheat of inverter compressor motor

Short answer

On a Daikin heat pump, E5-00 means: OU: Overheat of inverter compressor motor. The heat pump keeps running. An engineer is needed to fix the cause.

Reviewed 23 September 2026 · 1 source

What it means

The manual says: OU: Overheat of inverter compressor motor.

Part involved: compressor / inverter drive.

When it shows: Compressor overload is detected.

Likely causes:

  • Closed stop valve in the refrigerant circuit.; Faulty discharge pipe thermistor or connector fault.; Faulty outdoor unit fan motor.; Faulty compressor or miswiring of the compressor power supply cable.; Faulty expansion valve.; Faulty 4‑way valve.; Faulty main PCB.; Refrigerant shortage.; Non‑condensables and/or humidity in the refrigerant circuit.; Clogged refrigerant circuit.

Is it safe?

Does the heat pump stop?No
SeverityWarning
Engineer needed?Yes

The heat pump keeps running.

Resetting itself: yes.

Manual reset: Automatic reset if the unit runs without warning for 60 seconds.

What you can check

  • Read the full error code and sub-code shown on the user interface (Malfunctioning screen; press the help button for Daikin's long description) and note it, with the date/time, for your installer.
  • Check the heat pump isolator switch(es) and the consumer-unit breaker/RCD for the heat pump are ON. If a breaker or RCD has tripped, do not keep resetting it - leave it and call an engineer.
  • Daikin documents this code as resetting automatically once the condition clears; if it keeps coming back, contact your installer.
  • Do NOT bleed radiators while an error/malfunction symbol is displayed: Daikin operation manuals warn refrigerant may have leaked into the water circuit - ventilate and call your installer.
  • If heating/hot water has stopped, the operation manual lets the user confirm on the Malfunctioning screen whether the backup/booster heater may take over as emergency heating (much higher running cost) until the installer attends.

What the engineer will check

  • Check that all stop valves of the refrigerant circuit are open. . ; Perform a check of the discharge pipe thermistor. . ; Perform a check of the outdoor unit fan motor. . ; Perform a check of the compressor. . ; Perform a check of the expansion valve. . ; Perform a check of the 4‑way valve. . ; Perform a check of the main PCB. . ; Check if the refrigerant circuit is correctly charged. . ; Check for the presence of non‑condensables and/or humidity in the refrigerant circuit. . ; Check if the refrigerant circuit is clogged. . ; | Troubleshooting.

Who to ask for: F-gas certified heat pump engineer with electrical competence.

Certification: UK F-gas certification if the refrigerant circuit is opened; electrical competence (BS 7671) for inverter/PCB work.

What you might notice

What owners and engineers report

11 owner and engineer reports mention this.

  • No heating on the Altherma: 7 reports
  • Keeps stopping / cutting out on the Altherma: 2 reports
  • Unusual noise on the Altherma: 2 reports

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026