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Heat pumps · Error codes · Daikin
E2-00Daikin · Altherma

E2-00 on a Daikin Altherma: Leakage current detection error

Short answer

On a Daikin heat pump, E2-00 means: Leakage current detection error. The heat pump stops until the fault clears or is reset. An engineer is needed to fix the cause.

Reviewed 23 September 2026 · 1 source

What it means

The manual says: Leakage current detection error.

Part involved: earth leakage / leakage current detection.

When it shows: An earth leak was detected by the outdoor main/inverter PCB.

Likely causes:

  • Faulty compressor or miswiring of the compressor power supply cable.; Faulty main PCB.

Is it safe?

Switch the heat pump off at its isolator and call an engineer.

Does the heat pump stop?Yes
SeveritySafety lockout
Engineer needed?Yes

The heat pump stops until the fault clears or is reset.

Resetting itself: no.

Manual reset: Power supply reset.

What you can check

  • Read the full error code and sub-code shown on the user interface (Malfunctioning screen; press the help button for Daikin's long description) and note it, with the date/time, for your installer.
  • Check the heat pump isolator switch(es) and the consumer-unit breaker/RCD for the heat pump are ON. If a breaker or RCD has tripped, do not keep resetting it - leave it and call an engineer.
  • Do NOT bleed radiators while an error/malfunction symbol is displayed: Daikin operation manuals warn refrigerant may have leaked into the water circuit - ventilate and call your installer.
  • If heating/hot water has stopped, the operation manual lets the user confirm on the Malfunctioning screen whether the backup/booster heater may take over as emergency heating (much higher running cost) until the installer attends.

What the engineer will check

  • Perform an electrical check and insulation check of the compressor. . ; Perform a check of the main PCB. . ; | Troubleshooting.

Who to ask for: Heat pump engineer / qualified electrician.

Certification: Electrical competence to BS 7671 (Part P where applicable) for mains supply work.

What you might notice

What owners and engineers report

14 owner and engineer reports mention this.

  • No heating on the Altherma: 7 reports
  • Heat pump will not start on the Altherma: 5 reports
  • Keeps stopping / cutting out on the Altherma: 2 reports

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026