P1 on a Baxi heat pump: High pressure protection
Short answer
On a Baxi heat pump, P1 means: High pressure protection. The heat pump stops until the fault clears or is reset. An engineer is needed to fix the cause. The wording differs by model range — each is shown below.
Reviewed 23 September 2026 · 3 sources
What it means
On the Assure Monobloc ASHP (Assure Mono 5/7/9/12/16)
The manual says: High pressure protection.
Part involved: refrigerant pressure / temperature.
Likely causes:
- Heating/DHW: low water flow, high water temp, air in system; water pressure <0.1 MPa (charge to 0.15-0.2 MPa); refrigerant overcharged; EEV locked/winding loose; DHW tank coil smaller than required 1.7 m2 (10-16 kW) or 1.4 m2 (5-9 kW). Cooling: heat exchanger cover not removed; heat exchanger dirty/blocked.
On the HP40 / Baxi Assure HP50 Monobloc ASHP
The manual says: High pressure switch protection.
Part involved: refrigerant pressure / temperature.
Likely causes:
- Heating/DHW: low water flow / high water temp / air in system; water pressure <1 bar (charge to 1.5-2 bar); refrigerant overcharged; EEV locked or winding loose; DHW: tank heat exchanger too small. Cooling: heat exchanger cover not removed; heat exchanger dirty/blocked.
On the HP60 / Baxi Assure HP55 High Temperature Monobloc ASHP (R290)
The manual says: High pressure switch protection.
Part involved: refrigerant pressure / temperature.
Is it safe?
On the Assure Monobloc ASHP (Assure Mono 5/7/9/12/16)
| Does the heat pump stop? | Yes |
|---|---|
| Engineer needed? | Yes |
The heat pump stops until the fault clears or is reset.
Resetting itself: unknown.
Manual reset: Power OFF/ON after correcting cause (ISM 13.4).
On the HP40 / Baxi Assure HP50 Monobloc ASHP
| Does the heat pump stop? | Yes |
|---|---|
| Engineer needed? | Yes |
The heat pump stops until the fault clears or is reset.
Resetting itself: unknown.
Manual reset: Installer: correct cause then power OFF/ON (ISM 13.4).
On the HP60 / Baxi Assure HP55 High Temperature Monobloc ASHP (R290)
| Does the heat pump stop? | Not stated |
|---|---|
| Engineer needed? | Yes |
The manual does not say whether the heat pump stops.
Resetting itself: unknown.
Manual reset: unknown.
What you can check
- Note the exact code shown on the controller and when it appeared.
- Check the outdoor unit is not blocked by leaves, debris, snow or covers and has clear airflow.
- If the code persists or returns, contact a heat pump engineer.
What the engineer will check
On the Assure Monobloc ASHP (Assure Mono 5/7/9/12/16)
- Heating/DHW: low water flow, high water temp, air in system; water pressure <0.1 MPa (charge to 0.15-0.2 MPa); refrigerant overcharged; EEV locked/winding loose; DHW tank coil smaller than required 1.7 m2 (10-16 kW) or 1.4 m2 (5-9 kW). Cooling: heat exchanger cover not removed; heat exchanger dirty/blocked.
Who to ask for: heat pump / refrigeration engineer (F-gas).
Certification: F-gas certification (Category I) for refrigerant work.
On the HP40 / Baxi Assure HP50 Monobloc ASHP
- Heating/DHW: low water flow / high water temp / air in system; water pressure <1 bar (charge to 1.5-2 bar); refrigerant overcharged; EEV locked or winding loose; DHW: tank heat exchanger too small. Cooling: heat exchanger cover not removed; heat exchanger dirty/blocked.
Who to ask for: heat pump / refrigeration engineer (F-gas).
Certification: F-gas certification (Category I) for refrigerant work.
On the HP60 / Baxi Assure HP55 High Temperature Monobloc ASHP (R290)
- Diagnose per manufacturer service procedure (manual gives description only).
Who to ask for: heat pump / refrigeration engineer (F-gas).
Certification: F-gas certification (Category I) for refrigerant work; competence with flammable A3 refrigerant R290.
What you might notice
Sources
- Installation and owner's manual - Heat Pump air/water 'inverter' Assure Mono 5, 7, 9, 12, 16 ↗ · Back cover shows '7762758 - v05 - 19082020' (same number as the Assure Split manual - probably shared back-cover artwork) · page 74 · Reviewed 23 September 2026
- Installation and Service Manual - Heat Pump air/water 'inverter' HP40/50-4-1PHMB to HP40/50-13-3PHMB (United Kingdom) ↗ · 784570-01 (v1) · page 76 · Reviewed 23 September 2026
- Installation, user and service manual - Reversible monobloc air-to-water heat pump, outdoor unit HP60-4-1-PHMB to HP60-13-3-PHMB ↗ · 7888668 - v03 - 17072025 · page 60 · Reviewed 23 September 2026
A code explains what the controller detected, not a confirmed root cause.
Reviewed: 23 September 2026