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Solar · Error codes · Shenzhen SOFARSOLAR Co., Ltd.
ID56Shenzhen SOFARSOLAR Co., Ltd. · SOFAR HYD 3000-6000-ES

ID56 on a Shenzhen SOFARSOLAR Co., Ltd. SOFAR HYD 3000-6000-ES: The insulation resistance is too low

Short answer

On a Shenzhen SOFARSOLAR Co., Ltd. inverter, ID56 means: The insulation resistance is too low. The inverter stops until the fault clears or is reset. An engineer is needed to fix the cause.

Reviewed 24 September 2026 · 1 source

What it means

The manual says: The insulation resistance is too low.

Part involved: PvIsoFault.

Likely causes:

  • Check insulation resistance between PV array and earth; rectify any short circuit.

Is it safe?

Does the inverter stop?Yes
Engineer needed?Yes

The inverter stops until the fault clears or is reset.

Resetting itself: unknown.

Manual reset: See checks.

What you can check

  • Read the ID code and name on the inverter LCD (Event List) or in the SOFAR/SolarMAN app and note it for your installer.
  • Do not touch panels, DC cables or the inverter; contact installer.

What the engineer will check

  • Insulation resistance test per string; repair damaged cables/connectors.

Who to ask for: Sofar-trained PV/battery installer.

Certification: Qualified electrician (BS 7671; MCS-certified PV installer for work on the PV array/DC side).

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 24 September 2026