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Solar · Error codes · Shenzhen SOFARSOLAR Co., Ltd.
ID042Shenzhen SOFARSOLAR Co., Ltd. · SOFAR HYD 3000-6000-EP

ID042 on a Shenzhen SOFARSOLAR Co., Ltd. SOFAR HYD 3000-6000-EP: Low insulation impedance

Short answer

On a Shenzhen SOFARSOLAR Co., Ltd. inverter, ID042 means: Low insulation impedance. The inverter stops until the fault clears or is reset. An engineer is needed to fix the cause.

Reviewed 24 September 2026 · 1 source

What it means

The manual says: Low insulation impedance.

Part involved: IsoFault.

Likely causes:

  • Check insulation resistance PV array-earth; repair any short circuit.

Is it safe?

Does the inverter stop?Yes
Engineer needed?Yes

The inverter stops until the fault clears or is reset.

Resetting itself: unknown.

Manual reset: See checks.

What you can check

  • Read the ID code and name on the inverter LCD (Event List) or in the SOFAR/SolarMAN app and note it for your installer.
  • Do not touch panels/DC cables; contact installer.

What the engineer will check

  • Insulation test; repair.

Who to ask for: Sofar-trained PV/battery installer.

Certification: Qualified electrician (BS 7671; MCS-certified PV installer for work on the PV array/DC side).

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 24 September 2026