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1025Sigenergy · SigenStor (EC controller + BAT modules + Gateway)

1025 on a Sigenergy SigenStor: Short circuit to PE. Official suggestion (summarised): Check for phase-earth short

Short answer

On a Sigenergy inverter, 1025 means: Short circuit to PE. Official suggestion (summarised): Check for phase-earth short. The inverter stops until the fault clears or is reset. An engineer is needed to fix the cause.

Reviewed 24 September 2026 · 1 source

What it means

The manual says: Short circuit to PE. Official suggestion (summarised): Check for phase-earth short.

Likely causes:

  • Phase-to-earth short on grid wiring.

Is it safe?

Switch the inverter off at its isolator and call an engineer.

Does the inverter stop?Yes
SeveritySafety lockout
Engineer needed?Yes

The inverter stops until the fault clears or is reset.

Resetting itself: no.

Manual reset: see notes.

What you can check

  • Read the alarm code, name and ID in the mySigen app.
  • Report it via mySigen app Support > Troubleshooting (Sigenergy's stated route) or contact your installer.

What the engineer will check

  • Locate earth fault.
  • Sub-IDs: ID1 three-phase grid short-circuited to PE.

Who to ask for: battery storage / PV inverter.

Certification: Sigenergy-trained installer; MCS PV/battery installer for certified installs; electrical work to BS 7671.

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 24 September 2026