Solar · Error codes · Shenzhen Lux Power Technology Co., Ltd
W004Shenzhen Lux Power Technology Co., Ltd · LXP Hybrid 3-6K (LXP 3.6K/5K Hybrid, HB, MG)
W004 on a Shenzhen Lux Power Technology Co., Ltd LXP Hybrid 3-6K: Battery failure
Short answer
On a Shenzhen Lux Power Technology Co., Ltd battery, W004 means: Battery failure. The battery keeps running with some functions stopped. An engineer is needed to fix the cause.
Reviewed 24 September 2026 · 1 source
What it means
The manual says: Battery failure.
Likely causes:
- Battery reporting fault.
Is it safe?
| Does the battery stop? | Partly |
|---|---|
| Severity | Warning |
| Engineer needed? | Yes |
The battery keeps running with some functions stopped.
Resetting itself: no.
Manual reset: Restart inverter (installer) per manual.
What you can check
- Read the code on the inverter LCD or in the LuxPower monitoring app/web portal and note it. Check the AC isolator and consumer-unit breaker for the inverter are ON. Lux's action for most codes is 'restart inverter, if the error still exists, contact us' - ask your installer to do this unless they have shown you the shutdown/start-up order.
What the engineer will check
- Restart battery; if warning persists contact Lux and battery manufacturer.
Who to ask for: MCS PV/battery installer familiar with Lux Power.
Certification: MCS battery installer (MIS 3012) or competent electrician trained on the product; IET Code of Practice for Electrical Energy Storage Systems.
What you might notice
Sources
- LXP Hybrid Inverter User Manual EN-UM-2.0 (LXP 3K/3.6K/4K/4.6K/5K/6K Hybrid, HB, MG) ↗ · EN-UM-2.0-03/04 · page PDF p.20 (printed pp.35-36) · Reviewed 24 September 2026
A code explains what the controller detected, not a confirmed root cause.
Reviewed: 24 September 2026