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Solar · Error codes · Shenzhen Lux Power Technology Co., Ltd
W003Shenzhen Lux Power Technology Co., Ltd · LXP Hybrid 3-6K (LXP 3.6K/5K Hybrid, HB, MG)

W003 on a Shenzhen Lux Power Technology Co., Ltd LXP Hybrid 3-6K: Meter Com Fault - communication failure with meter/CT

Short answer

On a Shenzhen Lux Power Technology Co., Ltd inverter, W003 means: Meter Com Fault - communication failure with meter/CT. The inverter keeps running with some functions stopped. An engineer is needed to fix the cause.

Reviewed 24 September 2026 · 1 source

What it means

The manual says: Meter Com Fault - communication failure with meter/CT.

Likely causes:

  • Meter/CT comms cable or configuration.

Is it safe?

Does the inverter stop?Partly
SeverityWarning
Engineer needed?Yes

The inverter keeps running with some functions stopped.

Resetting itself: when comms restored.

Manual reset: Restart inverter (installer) per manual.

What you can check

  • Read the code on the inverter LCD or in the LuxPower monitoring app/web portal and note it. Check the AC isolator and consumer-unit breaker for the inverter are ON. Lux's action for most codes is 'restart inverter, if the error still exists, contact us' - ask your installer to do this unless they have shown you the shutdown/start-up order.

What the engineer will check

  • Fix meter (Eastron SDM120/SDM630 Modbus) communication cable; check CT ratio.

Who to ask for: MCS PV/battery installer familiar with Lux Power.

Certification: MCS-certified solar PV installer (MIS 3002) or competent electrician (BS 7671 / Part P in England & Wales); DC work only by PV-trained installer.

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 24 September 2026