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What does 'Utility Loss' mean on my GoodWe inverter?

Short answer

GoodWe 'Utility Loss' means the inverter can't detect the grid: a power cut, a tripped AC breaker or loose AC connection. It clears automatically when the grid returns. Check for a power cut and that the inverter's breaker is on; GoodWe also suggests switching the AC breaker off and on after five minutes. Persistent cases need your installer.

Last checked 24 September 2026 · 1 source

In more detail

  • App error codes 09/17/29 group Utility Loss, Vac Failure and Fac Failure (GoodWe ESS guide 2023).

The facts, dated

  1. 01
    GoodWe ET manual: Utility Loss alarm automatically cleared after grid power restored — Utility Loss alarm

    manufacturer · n/a · checked 24 September 2026 · en.goodwe.com

Sources

Last checked: 24 September 2026