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Heat pumps · Error codes

Technibel S.A.S. heat pump error codes

Technibel S.A.S. · No longer sold new in the UK. 47 codes across 1 product family, each taken from the manufacturer’s manuals. Technibel S.A.S. technical support ↗

Find a Technibel S.A.S. engineer →47 codes · reviewed 23 September 2026

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Type the code on your display or a word from its meaning. Each code opens its own page with what it means, whether it is safe and what you can check.

47 codes

CodeMeaningStops?Homeowner check?
Cn
System communication failure between A1 and A2 boards
YesYes
E01
Maintenance remote control detected error signal from A2 board - serial signal receiving failure
YesYes
E02
Maintenance remote control / A2 serial signal sending failure
YesYes
E03
A2 board detected error signal from maintenance remocon - serial signal failure
YesYes
E04
A2 board detected error from A3 board - serial signal receiving failure
YesYes
E05
A2 to A3 serial signal sending failure
YesYes
E06
A3 board detected error from A2 board - serial signal receiving failure
YesYes
E07
A3 to A2 serial signal sending failure
YesYes
E15
Automatic address setting failure - A2 capacity/number parameters too low
YesYes
E16
Automatic address setting failure - A2 capacity/number parameters too high
YesYes
E20
Automatic address setting failure - A3 cannot receive any serial signal from A2 (A2 not detected)
YesYes
E22
Mis-wiring between boards or missing phase on power supply
YesYes
E31
Communication trouble within boards - no communication with MDC for 3 minutes or longer
YesYes
F01
Open/short circuit in H/E 'liquid line' temperature sensor E1/S7
YesYes
F02
Abnormal pressure detected in plate exchanger by E2P/B1 pressure sensor (value out of range)
YesYes
F04
Open/short circuit in discharge temperature sensor TD/S5 (incl. 90 C or more 60 min after compressor stop)
YesYes
F06
Open/short circuit in air heat exchanger sensor C1/S2
YesYes
F07
Open/short circuit in outdoor heat exchanger temperature sensor C2/S1
YesYes
F08
Open/short circuit in outdoor air sensor TO/S4
YesYes
F10
Open/short circuit in water inlet temperature sensor TW1/S8
YesYes
F12
Open/short circuit in suction temperature sensor TS/S3
YesYes
F29
EEPROM trouble on A2 board (read/write failure)
YesYes
F31
EEPROM trouble on A3 board (read/write failure)
YesYes
FL
Water flow fault in heat pump (see hydraulic alarms)
YesYes
Gr
Synthetic heat pump alarm transmitted to system control (see refrigerant/hydraulic alarms)
YesYes
H01
Over-current error (inverter stops)
YesYes
HE
Electric support heater fault: heat pump circuit water pressure too low or heater safety thermostat tripped (80 C auto / 115 C manual)
YesYes
L02
A2 and A3 board settings incompatible (wrong spare part or parameters)
YesYes
L08
Settings failure - incorrect address in EEPROM of A2 board
YesYes
L09
Settings failure - incorrect capacity in EEPROM of A2 board
YesYes
L10
Settings failure - capacity not set in EEPROM of A3 board
YesYes
L13
Settings failure - A3 and A2 unit types judged incompatible
YesYes
P03
Abnormal discharge temperature: TD at or above 111 C (095-197) / 115 C (257/307); alarm after 4 consecutive pre-trips
YesYes
P04
High refrigerant pressure switch activated (41.5 bar) - units 257/307 only
YesYes
P05
Missing phase / incorrect phase order (3-ph), AC supply error or current transformer disconnected
YesYes
P15
Insufficient refrigerant detected (TD >=95 C, EEV at max step, low compressor current for 1 min)
YesYes
P19
4-way valve trouble (water HX temperature moves the wrong way 5 min after compressor start); alarm after 2 pre-trips
YesYes
P20
High-pressure protection caused by high load: air H/E temperature above 64 C / 61 C
YesYes
P22
Fan motor trouble - fan inverter protection activated or fan motor lock detected
YesYes
P26
Compressor inverter protection activated - short circuit on HIC board / HIC temperature protection
YesYes
P29
Error in current detection circuit - AC current high even while compressor halted
YesYes
SAE
System outdoor temperature sensor S13 open/short circuit
Not statedYes
SEin
System water inlet temperature sensor S11 open/short circuit
YesYes
SEOu
System water outlet temperature sensor S12 open/short circuit
YesYes
W-FAST-FLASH
Low water temperature at heat exchanger outlet (TW2 <16 C during defrost in heat mode, <4 C in cooling); manual reset after 4th event in an hour
YesYes
W-FLICKER
Open/short circuit in water outlet temperature sensor TW2/S9
YesYes
W-SLOW-FLASH
Water flow fault in heat pump: no flow detected by flow switch while pump runs (>10 s stops HP; stored if >1 min or >3 times/hour)
YesYes