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Heat pumps · Error codes · Stiebel Eltron
37Stiebel Eltron

37 on a Stiebel Eltron heat pump: Min. water pressure: Heating overpressure below 0.05 MPa (0.5 bar) and minimum flow rate not achieved; electric emergency/booster heater blocked

Short answer

On a Stiebel Eltron heat pump, 37 means: Min. water pressure: Heating overpressure below 0.05 MPa (0.5 bar) and minimum flow rate not achieved; electric emergency/booster heater blocked. The heat pump keeps running with some functions stopped. An engineer is needed to fix the cause. The wording differs by model range — each is shown below.

Reviewed 23 September 2026 · 2 sources

What it means

On the LWZ 5/8 CS Premium, LWZ 5 S Plus, LWZ 5/8 S Trend, LWZ 5 S Smart (integral ventilation units)

The manual says: Min. water pressure: Heating overpressure below 0.05 MPa (0.5 bar) and minimum flow rate not achieved; electric emergency/booster heater blocked.

Part involved: heating water pressure.

When it shows: Heating overpressure below 0.05 MPa (0.5 bar) and minimum flow rate not achieved; electric emergency/booster heater blocked.

Likely causes:

  • May occur following venting or due to leaks.

On the LWZ 304 SOL / LWZ 404 SOL (integral ventilation units)

The manual says: Min. water pressure: Overpressure less than 0.05 MPa (0.5 bar); electric emergency/booster heater blocked.

Part involved: compressor / expansion valve / pressure switches.

When it shows: Overpressure less than 0.05 MPa (0.5 bar); electric emergency/booster heater blocked.

Is it safe?

On the LWZ 5/8 CS Premium, LWZ 5 S Plus, LWZ 5/8 S Trend, LWZ 5 S Smart (integral ventilation units)

Does the heat pump stop?Partly
SeverityWarning
Engineer needed?Yes

The heat pump keeps running with some functions stopped.

Resetting itself: no.

Manual reset: unknown.

On the LWZ 304 SOL / LWZ 404 SOL (integral ventilation units)

Does the heat pump stop?Yes
Engineer needed?Yes

The heat pump stops until the fault clears or is reset.

Resetting itself: unknown.

Manual reset: unknown.

What you can check

On the LWZ 5/8 CS Premium, LWZ 5 S Plus, LWZ 5/8 S Trend, LWZ 5 S Smart (integral ventilation units)

  • Note the fault number shown on the programming unit display.
  • Check the appliance breakers/MCBs at the consumer unit are on.
  • Check the heating system pressure gauge reading and report it to your installer (re-pressurising is an engineer task in this dataset).

On the LWZ 304 SOL / LWZ 404 SOL (integral ventilation units)

  • Note the fault number shown on the programming unit display.
  • Check the appliance breakers/MCBs at the consumer unit are on.
  • Check the heating system pressure gauge reading.

What the engineer will check

On the LWZ 5/8 CS Premium, LWZ 5 S Plus, LWZ 5/8 S Trend, LWZ 5 S Smart (integral ventilation units)

  • Top up with water.

Who to ask for: Heating / heat pump engineer.

On the LWZ 304 SOL / LWZ 404 SOL (integral ventilation units)

  • Follow remedy in LWZ 304/404 SOL installation manual section 9.4; causes largely parallel LWZ 5-8 list.

Who to ask for: F-gas/refrigeration-qualified heat pump engineer (R290/A3 flammable-refrigerant competence for R290 models).

Certification: F-gas certification for fluorinated refrigerants (R410A/R454C); flammable refrigerant (R290) handling training for R290 models.

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026