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Heat pumps · Error codes

Kingspan heat pump error codes

Kingspan (Aeromax) · No longer sold new in the UK. 23 codes across 1 product family, each taken from the manufacturer’s manuals.

Find a Kingspan engineer →23 codes · reviewed 23 September 2026

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Type the code on your display or a word from its meaning. Each code opens its own page with what it means, whether it is safe and what you can check.

23 codes

CodeMeaningStops?Homeowner check?
2
Safety input
YesYes
3
Enter (entering/return) water temperature sensor (EWT) failure / out of range
YesYes
4
Actual refrigerant temperature sensor (BPHE TR) failure / out of range
YesYes
5
Outdoor air sensor of GMC
PartlyYes
6
Loss of communication to NUI control
PartlyYes
7
NUI control room sensor
NoYes
8
Unit capacity mismatch
YesYes
9
Flow switch error / water pump
YesYes
10
EEPROM corrupt
YesYes
13
Loss of communication to RS485 (system configuration type 6)
PartlyYes
14
Loss of signal from inverter board / high temperature release (thermostat on compressor)
YesYes
15
Exit (leaving) water temperature sensor (LWT) failure / out of range
YesYes
17
Inverter air sensor (TO) failure / out of range
YesYes
18
G-Tr inverter short-circuit protection
YesYes
20
Compressor position detection circuit error
YesYes
21
Inverter current sensor error
YesYes
22
Heat exchanger sensors (TE)/(TS) failure / out of range
YesYes
23
Discharge temperature sensor (TD)
YesYes
24
Outdoor fan motor error
YesYes
26
Other inverter board error
YesYes
27
Compressor lock
YesYes
28
Discharge temperature error (failure / out of range)
YesYes
29
Compressor breakdown
YesYes