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Heat pumps · Error codes · Kingspan
28Kingspan · Aeromax Plus air-to-water monobloc (KHP0038-KHP0042)

28 on a Kingspan Aeromax Plus air-to-water monobloc: Discharge temperature error (failure / out of range)

Short answer

On a Kingspan heat pump, 28 means: Discharge temperature error (failure / out of range). The heat pump stops until the fault clears or is reset. An engineer is needed to fix the cause.

Reviewed 23 September 2026 · 1 source

What it means

The manual says: Discharge temperature error (failure / out of range).

Part involved: Compressor discharge.

Likely causes:

  • Discharge gas too hot - e.g. low refrigerant charge, restriction.

Is it safe?

Does the heat pump stop?Yes
SeverityFault — needs a manual reset once the cause is fixed
Engineer needed?Yes

The heat pump stops until the fault clears or is reset.

Resetting itself: Manual: after the error has been cleared, reset by turning off the mains supply for 10 seconds and on again.

What you can check

  • Note the code/LED pattern and the model from the rating plate, then contact a heat pump/refrigeration engineer.
  • Check the heat pump's breaker/isolator at the consumer unit is on.
  • Check the outdoor unit is not blocked by leaves, snow or debris.

What the engineer will check

  • Check refrigerant charge/leaks, expansion device, TD sensor.

Who to ask for: refrigeration / heat pump engineer.

Certification: F-gas certification (refrigerant circuit work) and electrical competence.

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026