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Heat pumps
Heat pumps · Error codes · Kensa
DI6Kensa · Shoebox

DI6 on a Kensa Shoebox: High pressure switch open circuit (twin compressor only)

Short answer

On a Kensa heat pump, DI6 means: High pressure switch open circuit (twin compressor only). The heat pump keeps running with some functions stopped. An engineer is needed to fix the cause.

Reviewed 23 September 2026 · 1 source

What it means

The manual says: High pressure switch open circuit (twin compressor only).

Part involved: High-pressure switch (compressor 2).

When it shows: Error level per manual: Fault.

Likely causes:

  • Load-side flow restriction (often with FLH2/FLC2), load pump failure.

Is it safe?

Does the heat pump stop?Partly
Engineer needed?Yes

The heat pump keeps running with some functions stopped.

Resetting itself: unknown.

Manual reset: unknown.

What you can check

  • Note the code shown on the controller/LED; check the heat pump isolator and consumer-unit breaker are on; check thermostat/timer settings.

What the engineer will check

  • Follow Kensa fault table actions: Load-side flow restriction (often with FLH2/FLC2), load pump failure.

Who to ask for: Refrigeration engineer (F-gas certified) / Kensa technical support.

Certification: F-gas Category I (refrigerant circuit work); MCS-certified GSHP installer.

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026