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Heat pumps · Error codes · Daikin
A5Daikin · Altherma LT (low temperature split)

A5 on a Daikin Altherma LT: Freeze-up protection or High pressure control

Short answer

On a Daikin heat pump, A5 means: Freeze-up protection or High pressure control. The manual does not say whether the heat pump stops. An engineer is needed to fix the cause.

Reviewed 23 September 2026 · 1 source

What it means

The manual says: Freeze-up protection or High pressure control.

Part involved: plate heat exchanger freeze protection.

When it shows: ■ High pressure control During heating operations, the temperature detected by the hydro-box heat exchanger thermistor is above 65°C ■ Freeze-up protection When the hydro-box heat exchanger temperature is below 0°C during cooling operation | High pressure control During heating operations, the temperature detected by the hydro-box heat exchanger thermistor is above 65°C Freeze-up protection When the hydro-box heat exchanger temperature is below 0°C during cooling operation.

Likely causes:

  • Detection error due to faulty hydro-box heat exchanger thermistor; Detection error due to faulty hydro-box PCB.

Is it safe?

Does the heat pump stop?Not stated
Engineer needed?Yes

The manual does not say whether the heat pump stops.

Resetting itself: unknown.

Manual reset: Reset via the remote controller (Inspection/Test button) after the cause is fixed; some codes need a manual reset of the remote-controller memory (service manual section 1.4).

What you can check

  • Read the full error code shown on the user interface and note it, with the date/time, for your installer.
  • Check the heating-system water pressure reading on the gauge/display: Daikin operation manuals ask users to check it is above 1 bar. If it is below that, report it to your installer (do not open the unit).
  • Look at the outdoor unit from outside: check the air inlet/outlet and fan grille are not blocked by leaves, debris, snow or heavy ice build-up (do not remove panels or touch the fan).

What the engineer will check

  • Follow the service-manual troubleshooting flow chart for this code: check detection error due to faulty hydro-box heat exchanger thermistor; check detection error due to faulty hydro-box PCB.

Who to ask for: Heat pump installer / heating engineer.

Certification: None specific for water-side checks; MCS-certified installer recommended.

What you might notice

What owners and engineers report

1 owner and engineer report mentions this.

  • No heating on the Altherma LT (low temperature split): 1 report

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026