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Solar · Error codes · SolaX Power
IE:00036SolaX Power · SolaX X1-Mini G4 (0.6-4.0 kW)

IE:00036 on a SolaX Power SolaX X1-Mini G4: InternalComFault - Internal Communication Fault

Short answer

On a SolaX Power inverter, IE:00036 means: InternalComFault - Internal Communication Fault. The inverter stops until the fault clears or is reset. An engineer is needed to fix the cause.

Reviewed 24 September 2026 · 1 source

What it means

The manual says: InternalComFault - Internal Communication Fault.

Part involved: Inverter internal hardware / firmware.

Likely causes:

  • Internal comms; firmware.

Is it safe?

Does the inverter stop?Yes
SeverityFault — needs a manual reset once the cause is fixed
Engineer needed?Yes

The inverter stops until the fault clears or is reset.

Resetting itself: sometimes clears after a restart; recurring = hardware fault.

Manual reset: restart; otherwise replacement.

What you can check

  • Read and note the exact code and time from the inverter display or app (screenshot).
  • Check the solar/battery AC isolator and the consumer-unit breaker/RCD are ON (do not reset a breaker that trips again immediately).
  • Where the SolaX manual says 'press the ESC key to restart the inverter', a homeowner can do that on the display. Steps that say 'disconnect PV+/PV-/battery' are for the installer only.

What the engineer will check

  • Restart per manual.
  • Update firmware.
  • Contact manufacturer support with serial number; RMA if repeated.

Who to ask for: PV installer with manufacturer support access.

Certification: Electrician competent in grid-connected PV (BS 7671 Section 712; IET Code of Practice for Grid-connected Solar PV), ideally the original MCS-certified PV installer; brand-approved/trained installer to keep manufacturer warranty.

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 24 September 2026