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Solar · Error codes · Fronius International GmbH
463Fronius International GmbH · Fronius SnapINverter (Primo, Symo, Eco, Symo Hybrid)

463 on a Fronius International GmbH Fronius SnapINverter: Reversed AC polarity, AC connector inserted incorrectly

Short answer

On a Fronius International GmbH inverter, 463 means: Reversed AC polarity, AC connector inserted incorrectly. The inverter stops until the fault clears or is reset. An engineer is needed to fix the cause.

Reviewed 24 September 2026 · 1 source

What it means

The manual says: Reversed AC polarity, AC connector inserted incorrectly.

Part involved: inverter.

When it shows: Class 4 status code.

Likely causes:

  • Inverter not feeding in; if recurring contact system engineer.

Is it safe?

Does the inverter stop?Yes
Engineer needed?Yes

The inverter stops until the fault clears or is reset.

Resetting itself: unknown.

Manual reset: See engineer checks.

What you can check

  • Read the state code on the inverter display or in Fronius Solar.web and note date/time for your installer.
  • Contact your installer.

What the engineer will check

  • Fronius Service / installer: check AC connector polarity.

Who to ask for: Fronius-trained PV installer / Fronius Service Partner.

Certification: Qualified electrician (BS 7671; MCS-certified PV installer for work on the PV array/DC side).

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 24 September 2026