F20 on a Trianco heat pump: IGBT Power Device Overheat Alarm
Short answer
On a Trianco heat pump, F20 means: IGBT Power Device Overheat Alarm. The manual does not say whether the heat pump stops. An engineer is needed to fix the cause.
Reviewed 23 September 2026 · 3 sources
What it means
On the Activair High Temperature R290 (5/9/15/22kW)
The manual says: IGBT Power Device Overheat Alarm.
Part involved: compressor driver / inverter board.
Likely causes:
- IGBT overheat.
On the Activair R290 Indoor (3.2kW wall hung / 5kW floor standing)
The manual says: IGBT Power Device Overheat Alarm.
Part involved: compressor driver / inverter board.
Likely causes:
- The IGBT is overheat.
On the Activair Pro (AI) R290 6/12/17kW
The manual says: IGBT Power Device Overheat Alarm.
Part involved: compressor driver / inverter board.
Likely causes:
- IGBT temperature is too high.
Is it safe?
| Does the heat pump stop? | Not stated |
|---|---|
| Engineer needed? | Yes |
The manual does not say whether the heat pump stops.
What you can check
- Note the exact code shown on the controller (a photo helps) and report it to your installer or the manufacturer's service line.
- Check the heat pump's supply breaker/isolator at the consumer unit is on (do not open any casing).
What the engineer will check
On the Activair High Temperature R290 (5/9/15/22kW)
- Check if the fans are running.
- Check installation distance and space.
- If OK, replace compressor driver board.
- Leave enough space for heat transfer.
- Clean air-to-fin heat exchanger.
Who to ask for: heat pump electrical / inverter.
Certification: Electrical competence; manufacturer-trained heat pump engineer.
On the Activair R290 Indoor (3.2kW wall hung / 5kW floor standing)
- Check and adjust the current measurement.
Who to ask for: heat pump electrical / inverter.
Certification: Electrical competence; manufacturer-trained heat pump engineer.
On the Activair Pro (AI) R290 6/12/17kW
- Check cooling conditions and current measurements.
Who to ask for: heat pump electrical / inverter.
Certification: Electrical competence; manufacturer-trained heat pump engineer.
What you might notice
Sources
- Trianco Activair High Temperature Air Source Heat Pump (R290 5/9/15/22kW) - Installation Operation and Service Manual ↗ · November 2024 (PDF regenerated 2026-08) · page 36 · Reviewed 23 September 2026
- Trianco Activair R290 High Temperature Indoor Air Source Heat Pump (3.2kW wall hung) - Installation Operation and Service Manual ↗ · 2026-08 · page 34 · Reviewed 23 September 2026
- Trianco Activair Pro Air Source Heat Pump (R290 6/12/17kW) - Installation Operation and Service Manual ↗ · 06/2026 · page 42 · Reviewed 23 September 2026
A code explains what the controller detected, not a confirmed root cause.
Reviewed: 23 September 2026