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Heat pumps · Error codes · Trianco
F13Trianco

F13 on a Trianco heat pump: IPM Overheat Stop

Short answer

On a Trianco heat pump, F13 means: IPM Overheat Stop. The manual does not say whether the heat pump stops. An engineer is needed to fix the cause. The wording differs by model range — each is shown below.

Reviewed 23 September 2026 · 3 sources

What it means

On the Activair High Temperature R290 (5/9/15/22kW)

The manual says: IPM Overheat Stop.

Part involved: compressor driver / inverter board.

Likely causes:

  • IPM overheat.

On the Activair R290 Indoor (3.2kW wall hung / 5kW floor standing)

The manual says: IPM Overheat Fault.

Part involved: compressor driver / inverter board.

Likely causes:

  • The IPM module is overheat.

On the Activair Pro (AI) R290 6/12/17kW

The manual says: IPM Overheat Fault.

Part involved: compressor driver / inverter board.

Likely causes:

  • IPM module temperature is too high.

Is it safe?

Does the heat pump stop?Not stated
Engineer needed?Yes

The manual does not say whether the heat pump stops.

What you can check

  • Note the exact code shown on the controller (a photo helps) and report it to your installer or the manufacturer's service line.
  • Check the heat pump's supply breaker/isolator at the consumer unit is on (do not open any casing).

What the engineer will check

On the Activair High Temperature R290 (5/9/15/22kW)

  • Check if the fans are running.
  • Check installation distance and space.
  • Leave enough space for heat transfer.
  • Clean the heat exchanger fins.
  • If OK, replace compressor driver board.

Who to ask for: heat pump electrical / inverter.

Certification: Electrical competence; manufacturer-trained heat pump engineer.

On the Activair R290 Indoor (3.2kW wall hung / 5kW floor standing)

  • Check and adjust the current measurement.

Who to ask for: heat pump electrical / inverter.

Certification: Electrical competence; manufacturer-trained heat pump engineer.

On the Activair Pro (AI) R290 6/12/17kW

  • Check cooling conditions and current measurements.

Who to ask for: heat pump electrical / inverter.

Certification: Electrical competence; manufacturer-trained heat pump engineer.

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026