F032 on a Trianco heat pump: DC Fan Motor 2 Failure
Short answer
On a Trianco heat pump, F032 means: DC Fan Motor 2 Failure. The manual does not say whether the heat pump stops. An engineer is needed to fix the cause. The wording differs by model range — each is shown below.
Reviewed 23 September 2026 · 3 sources
What it means
On the Activair High Temperature R290 (5/9/15/22kW)
The manual says: DC Fan Motor 2 Failure.
Part involved: DC fan motor / fan driver board.
Likely causes:
- Fan motor 2 failure.
On the Activair R290 Indoor (3.2kW wall hung / 5kW floor standing)
The manual says: Fan Motor2 Fault.
Part involved: DC fan motor / fan driver board.
Likely causes:
- Motor is in locked-rotor state.
- Wire connection between DC-fan motor module and fan motor is in bad contact.
On the Activair Pro (AI) R290 6/12/17kW
The manual says: Fan Motor2 Fault.
Part involved: DC fan motor / fan driver board.
Likely causes:
- Motor is in locked-rotor state.
- Wire connection between DC-fan motor module and fan motor is in bad contact.
Is it safe?
| Does the heat pump stop? | Not stated |
|---|---|
| Engineer needed? | Yes |
The manual does not say whether the heat pump stops.
What you can check
- Note the exact code shown on the controller (a photo helps) and report it to your installer or the manufacturer's service line.
- Check the heat pump's supply breaker/isolator at the consumer unit is on (do not open any casing).
- Check the outdoor unit grille/coil is not blocked by leaves, debris or snow (do not open the casing).
What the engineer will check
On the Activair High Temperature R290 (5/9/15/22kW)
- As F031 (row merged in table).
Who to ask for: heat pump electrical.
Certification: Electrical competence for work inside the outdoor unit.
On the Activair R290 Indoor (3.2kW wall hung / 5kW floor standing)
- Change a new fan motor.
- Check the wire connection and make sure they are in good contact.
Who to ask for: heat pump electrical.
Certification: Electrical competence for work inside the outdoor unit.
On the Activair Pro (AI) R290 6/12/17kW
- Change a new fan motor.
- Check the wire connection and make sure they are in good contact.
Who to ask for: heat pump electrical.
Certification: Electrical competence for work inside the outdoor unit.
What you might notice
Sources
- Trianco Activair High Temperature Air Source Heat Pump (R290 5/9/15/22kW) - Installation Operation and Service Manual ↗ · November 2024 (PDF regenerated 2026-08) · page 37 · Reviewed 23 September 2026
- Trianco Activair R290 High Temperature Indoor Air Source Heat Pump (3.2kW wall hung) - Installation Operation and Service Manual ↗ · 2026-08 · page 33 · Reviewed 23 September 2026
- Trianco Activair Pro Air Source Heat Pump (R290 6/12/17kW) - Installation Operation and Service Manual ↗ · 06/2026 · page 40 · Reviewed 23 September 2026
A code explains what the controller detected, not a confirmed root cause.
Reviewed: 23 September 2026