HF on a Midea heat pump: Outdoor unit EEPROM error
Short answer
On a Midea heat pump, HF means: Outdoor unit EEPROM error. The manual does not say whether the heat pump stops. An engineer is needed to fix the cause. The wording differs by model range — each is shown below.
Reviewed 23 September 2026 · 4 sources
What it means
On the M-Thermal Arctic HT R290 monobloc (MHC ...WD2N7)
The manual says: Outdoor unit EEPROM error.
Likely causes:
- See R290 service manual troubleshooting (section 6) for this code.
On the M-Thermal Mono R32 (MHC ...W/D2N8-B / -B2 'Arctic')
The manual says: Refrigerant system EEPROM error.
Likely causes:
- Refrigerant system main PCB EEPROM is not connected properly.
- Refrigerant system main PCB damaged.
On the M-Thermal Mono R32 compact (MHC ...WD2N8-C, 5/7/9/12/14/16 kW)
The manual says: The main control board PCB B EEprom failure.
Likely causes:
- EEPROM parameter error.
- EEPROM chip broken.
- main PCB broken.
On the M-Thermal Split R32 (MHA outdoor + HB hydronic box)
The manual says: Inverter module EEPROM error.
Likely causes:
- Outdoor unit invert module EEPROM is not connected properly.
- Outdoor unit invert module EEPROM damaged.
Is it safe?
On the M-Thermal Arctic HT R290 monobloc (MHC ...WD2N7)
| Does the heat pump stop? | Not stated |
|---|---|
| Engineer needed? | Yes |
The manual does not say whether the heat pump stops.
On the M-Thermal Mono R32 (MHC ...W/D2N8-B / -B2 'Arctic')
| Does the heat pump stop? | Yes |
|---|---|
| Engineer needed? | Yes |
The heat pump stops until the fault clears or is reset.
On the M-Thermal Mono R32 compact (MHC ...WD2N8-C, 5/7/9/12/14/16 kW)
| Does the heat pump stop? | Not stated |
|---|---|
| Engineer needed? | Yes |
The manual does not say whether the heat pump stops.
On the M-Thermal Split R32 (MHA outdoor + HB hydronic box)
Switch the heat pump off at its isolator and call an engineer.
| Does the heat pump stop? | Yes |
|---|---|
| Engineer needed? | Yes |
The heat pump stops until the fault clears or is reset.
What you can check
On the M-Thermal Arctic HT R290 monobloc (MHC ...WD2N7)
- Read and note the exact code shown on the controller display.
- Check the heat pump's breaker/isolator at the consumer unit is on.
- Restart once via the controller (OFF then ON) as the manual allows; if the code returns, call an engineer.
On the M-Thermal Mono R32 (MHC ...W/D2N8-B / -B2 'Arctic')
- Read and note the exact code shown on the controller display.
- Check the heat pump's breaker/isolator at the consumer unit is on.
- Restart once via the controller (OFF then ON) as the manual allows; if the code returns, call an engineer.
On the M-Thermal Mono R32 compact (MHC ...WD2N8-C, 5/7/9/12/14/16 kW)
- Read and note the exact code shown on the controller display.
- Check the heat pump's breaker/isolator at the consumer unit is on.
- Restart once via the controller (OFF then ON) as the manual allows; if the code returns, call an engineer.
On the M-Thermal Split R32 (MHA outdoor + HB hydronic box)
- Read and note the exact code shown on the controller display.
- Check the heat pump's breaker/isolator at the consumer unit is on.
- If the breaker has tripped or trips again, leave the unit off and call an engineer; do not keep resetting it.
What the engineer will check
On the M-Thermal Arctic HT R290 monobloc (MHC ...WD2N7)
- See R290 service manual troubleshooting (section 6) for this code.
On the M-Thermal Mono R32 (MHC ...W/D2N8-B / -B2 'Arctic')
- Refrigerant system main PCB EEPROM is not connected properly.
- Refrigerant system main PCB damaged.
On the M-Thermal Mono R32 compact (MHC ...WD2N8-C, 5/7/9/12/14/16 kW)
- EEPROM parameter error.
- EEPROM chip broken.
- main PCB broken.
On the M-Thermal Split R32 (MHA outdoor + HB hydronic box)
- Outdoor unit invert module EEPROM is not connected properly.
- Outdoor unit invert module EEPROM damaged.
Sources
- R290 M thermal Arctic HT Series Service Manual ↗ · 2025-10-15 v5 (from file name) · page 93 · Reviewed 23 September 2026
- Midea M thermal Arctic Mono (4~16kW) Service Manual ↗ · not stated (MBT Confidential) · page 65 (table); 79 (troubleshooting) · Reviewed 23 September 2026
- M-thermal Mono ATW Heat Pump Installation and Owner's Manual (5/7/9/12/14/16 kW) ↗ · 16125300001699 V4.0 · page PDF 77 (printed 74) · Reviewed 23 September 2026
- M-Thermal A Series Split R32 Service Manual (Midea CAC, 202004) ↗ · 202004 (file v31) · page 50 (table); 65 (troubleshooting) · Reviewed 23 September 2026
A code explains what the controller detected, not a confirmed root cause.
Reviewed: 23 September 2026