LPS2 on a Kensa heat pump: Refrigerant pressure too low (P4), twin only - low-pressure safety
Short answer
On a Kensa heat pump, LPS2 means: Refrigerant pressure too low (P4), twin only - low-pressure safety. The heat pump keeps running with some functions stopped. An engineer is needed to fix the cause.
Reviewed 23 September 2026 · 2 sources
What it means
The manual says: Refrigerant pressure too low (P4), twin only - low-pressure safety.
Part involved: P4 suction / refrigerant charge.
When it shows: Error level per manual: Fault.
Likely causes:
- Unit stored cold before first run; with LP2 see LP2; potential loss of refrigerant.
Is it safe?
Switch the heat pump off at its isolator and call an engineer.
| Does the heat pump stop? | Partly |
|---|---|
| Severity | Safety lockout |
| Engineer needed? | Yes |
The heat pump keeps running with some functions stopped.
Resetting itself: unknown.
Manual reset: unknown.
What you can check
- Note the code shown on the controller/LED; check the heat pump isolator and consumer-unit breaker are on; check thermostat/timer settings. Do not repeatedly reset; leave off and call an engineer.
What the engineer will check
- Follow Kensa fault table actions: Unit stored cold before first run; with LP2 see LP2; potential loss of refrigerant.
Who to ask for: Refrigeration engineer (F-gas certified) / Kensa technical support.
Certification: F-gas Category I (refrigerant circuit work); MCS-certified GSHP installer.
What you might notice
Sources
- Q80 Series Heat Pump Operational Manual ↗ · Version 2 · page 24 · Reviewed 23 September 2026
- Shoebox Heat Pump Operational Manual (User Manual) ↗ · Version 8 · page 27 · Reviewed 23 September 2026
A code explains what the controller detected, not a confirmed root cause.
Reviewed: 23 September 2026