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Heat pumps
Heat pumps · Error codes · Ideal Heating
LED-23Ideal Heating · Logic Air

LED-23 on an Ideal Heating Logic Air: Combination error

Short answer

On an Ideal Heating heat pump, LED-23 means: Combination error. The heat pump stops until the fault clears or is reset. An engineer is needed to fix the cause.

Reviewed 23 September 2026 · 1 source

What it means

The manual says: Combination error.

Part involved: hydraulic unit / outdoor unit pairing.

Likely causes:

  • Combination of hydraulic unit and outdoor unit is incorrect/not allowed.

Is it safe?

Does the heat pump stop?Yes
Engineer needed?Yes

The heat pump stops until the fault clears or is reset.

What you can check

  • Note the code or fault message shown on the controller/Halo and when it appeared; check the heat pump's isolator and consumer-unit breaker are on.

What the engineer will check

  • Check connected hydraulic unit and outdoor unit types; replace outdoor main PCB if correct.

Who to ask for: Heat pump engineer; casing removal only by persons competent with R32 (A2L); refrigerant-circuit work requires Cat I/II F-gas certification (I&M p.75 warning).

Certification: F-gas Cat I/II for refrigerant work; electrical work by competent person.

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026