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Heat pumps · Error codes · Ideal Heating
7Ideal Heating · Logic Air

7 on an Ideal Heating Logic Air: No heat pump starts exceeded

Short answer

On an Ideal Heating heat pump, 7 means: No heat pump starts exceeded. The manual does not say whether the heat pump stops. An engineer is needed to fix the cause.

Reviewed 23 September 2026 · 1 source

What it means

The manual says: No heat pump starts exceeded.

Part involved: system hydraulics.

Likely causes:

  • Blockage in pipework between indoor and heat pump; heating/hot water circuits incorrectly sized (short cycling).

Is it safe?

Does the heat pump stop?Not stated
Engineer needed?Yes

The manual does not say whether the heat pump stops.

What you can check

  • Note the code or fault message shown on the controller/Halo and when it appeared; check the heat pump's isolator and consumer-unit breaker are on.

What the engineer will check

  • Remove blockage; correctly size heating and hot water circuits.

Who to ask for: Heat pump / heating controls engineer.

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026