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Heat pumps · Error codes · Ideal Heating
366Ideal Heating · Logic Air

366 on an Ideal Heating Logic Air: Room temp sensor Fault

Short answer

On an Ideal Heating heat pump, 366 means: Room temp sensor Fault. The manual does not say whether the heat pump stops. An engineer is needed to fix the cause.

Reviewed 23 September 2026 · 1 source

What it means

The manual says: Room temp sensor Fault.

Part involved: Halo thermostat / smart interface.

Likely causes:

  • Halo thermostat batteries flat; faulty Halo thermostat(s) or smart interface; RVS21 PCB fault.

Is it safe?

Does the heat pump stop?Not stated
Engineer needed?Yes

The manual does not say whether the heat pump stops.

What you can check

  • Note the code or fault message shown on the controller/Halo and when it appeared; check the heat pump's isolator and consumer-unit breaker are on. Replace the Halo thermostat batteries (4x AA) as shown in the Halo user guide and check the Halo shows it is communicating.

What the engineer will check

  • Replace Halo and smart interface; replace RVS21 PCB if fault persists.

Who to ask for: Heating controls engineer.

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026