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Heat pumps · Error codes

Hisense heat pump error codes

Hisense · A niche brand in the UK. 47 codes across 1 product family, each taken from the manufacturer’s manuals. Hisense technical support ↗

Find a Hisense engineer →47 codes · reviewed 23 September 2026

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Type the code on your display or a word from its meaning. Each code opens its own page with what it means, whether it is safe and what you can check.

47 codes

CodeMeaningStops?Homeowner check?
02
Activation of Protection Device (High Pressure Switch)
YesYes
03
Abnormal transmission between the indoor unit and the outdoor unit
YesYes
04
Abnormal Transmitting between Outdoor Unit main PCB and Inverter
YesYes
06
Abnormal Inverter Voltage
YesYes
07
Decrease in Discharge Gas Superheat
YesYes
08
Increase in Discharge Gas Temperature
YesYes
11
Inlet Water Thermistor (Tiw) Abnormality
YesYes
12
Outlet Water Thermistor (Tow) Abnormality
YesYes
13
Liquid Refrigerant Pipe Thermistor (TL) Abnormality
YesYes
14
Gas Refrigerant Pipe Thermistor (Tg) Abnormality
YesYes
16
DHW Thermistor (TDHW) Abnormality
YesYes
17
Outlet HP Water Thermistor (TowHP) Abnormality
YesYes
18
Water Pressure Sensor (Pw) Abnormality
YesYes
22
Outdoor Unit Ambient Thermistor (Ta) Abnormality
YesYes
23
Compressor Discharge Gas Thermistor (Td) Abnormality
YesYes
24
Heat Exchanger Liquid Pipe Thermistor (Te) Abnormality
YesYes
25
Heat Exchanger Liquid Pipe Thermistor 2 (Te2) Abnormality
YesYes
31
Incorrect Capacity Setting of Outdoor Unit and Indoor Unit
YesYes
35
Incorrect Setting of Indoor Unit No.
YesYes
43
Activation of Low Compression Ratio Protection Device
YesYes
47
Activation of Low Pressure Decrease Protection Device (Vacuum Operation Protection)
YesYes
48
Activation of Inverter Overcurrent Protection Device
YesYes
51
Abnormal Inverter Current Sensor
YesYes
53
Inverter Error Signal Detection
YesYes
54
Abnormality of Inverter Fin Temperature
YesYes
55
Inverter Failure
YesYes
57
Activation of Fan Controller Protection
YesYes
70
Water Pressure Alarm
YesYes
71
Protection Thermostat of DHW Electric Heater Activation
PartlyYes
72
Protection Thermostat of Auxiliary Electric Heater Activation
PartlyYes
74
Overheating protection for water Cycle 2
PartlyYes
75
Water Pump (WP1) malfunction
YesYes
76
Freeze Protection Stop by indoor unit temperature thermistors
YesYes
78
Hydraulic flow abnormality alarm (WP1)
YesYes
80
Transmission failure between unit and Master Controller
YesYes
A1
Auxiliary sensor Abnormality (Tow3)
YesYes
A2
Auxiliary sensor Abnormality (Tswp)
YesYes
A3
Auxiliary sensor Abnormality (Tsolar)
YesYes
A4
Auxiliary sensor Abnormality (Tow2)
YesYes
A5
Auxiliary sensor Abnormality (Room_amb1...7)
YesYes
d1-03
Freeze protection (cooling)
PartlyYes
d1-07
Stoppage of Cooling Operation due to Low Outdoor Air Temperature
PartlyYes
EE
Compressor Protection Alarm (It can not be reset from Master Controller)
YesYes
F1
Alarm sent by Outdoor unit (Outdoor unit alarm 21-29)
YesYes
F2
Alarm sent by Outdoor unit (Outdoor unit alarm except 21-29 and EE)
YesYes
F3
Alarm sent by Outdoor unit (Outdoor unit alarm EE)
YesYes
H2
Wired Remote Controller and Master Controller transmission alarm
YesYes