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Heat pumps · Error codes · Haier
E117-4Haier · Super Aqua R290 Hydro Split / Hydro All-in-One (AW..HUGHA/HVGHA)

E117-4 on a Haier Super Aqua R290 Hydro Split / Hydro All-in-One: Fan Motor Software Overcurrent

Short answer

On a Haier heat pump, E117-4 means: Fan Motor Software Overcurrent. The heat pump stops until the fault clears or is reset. An engineer is needed to fix the cause.

Reviewed 23 September 2026 · 1 source

What it means

The manual says: Fan Motor Software Overcurrent.

Part involved: DC fan motor and drive.

When it shows: Instantaneous overcurrent of the software on the rectifier side of the fan motor. The fan motor is overloaded. The fan motor software overcurrent.

Is it safe?

Does the heat pump stop?Yes
SeverityFault — clears by itself when the condition goes
Engineer needed?Yes

The heat pump stops until the fault clears or is reset.

Resetting itself: yes.

What you can check

  • Note the code shown on the controller and the unit model numbers (on the rating plate label) before contacting your installer.
  • Check the heat pump's breaker/isolator at the consumer unit is on; do not open any casing.
  • Check the outdoor unit is not blocked by leaves, debris, snow or ice and that nothing is stored against the grilles.
  • If the breaker or RCD trips repeatedly, leave the heat pump switched off and call an engineer; do not keep resetting it.

What the engineer will check

  • Follow the manufacturer's troubleshooting flowchart for this code.
  • Check fan for obstruction and free rotation (isolated).
  • Check fan motor connector/wiring and drive board.

Who to ask for: Heat pump engineer.

Certification: Heat pump installer competence; F-gas / flammable-refrigerant (R290/R32) handling competence for any refrigerant-circuit work.

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026