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Heat pumps · Error codes · Haier
E111Haier · Super Aqua R290 Hydro Split / Hydro All-in-One (AW..HUGHA/HVGHA)

E111 on a Haier Super Aqua R290 Hydro Split / Hydro All-in-One: Compressor Loss of Synchronism

Short answer

On a Haier heat pump, E111 means: Compressor Loss of Synchronism. The heat pump stops until the fault clears or is reset. An engineer is needed to fix the cause.

Reviewed 23 September 2026 · 1 source

What it means

The manual says: Compressor Loss of Synchronism.

Part involved: compressor, inverter/driver PCB, power supply.

When it shows: During operation, the rotor angle error is less than zero, the compressor speed is greater than 130Hz, the compressor is shut down, and the drive enters the out-of-step protection. The fault is held for 2 minutes.

Is it safe?

Does the heat pump stop?Yes
SeverityFault — clears by itself when the condition goes
Engineer needed?Yes

The heat pump stops until the fault clears or is reset.

Resetting itself: yes.

What you can check

  • Note the code shown on the controller and the unit model numbers (on the rating plate label) before contacting your installer.
  • Check the heat pump's breaker/isolator at the consumer unit is on; do not open any casing.
  • If the breaker or RCD trips repeatedly, leave the heat pump switched off and call an engineer; do not keep resetting it.

What the engineer will check

  • Follow the manufacturer's troubleshooting flowchart for this code.
  • Check supply voltage and phase balance.
  • Check compressor windings and inverter/driver PCB per flowchart.
  • Check heat-sink cooling and connections.

Who to ask for: Heat pump engineer.

Certification: Heat pump installer competence; F-gas / flammable-refrigerant (R290/R32) handling competence for any refrigerant-circuit work.

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026