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Heat pumps
Heat pumps · Error codes · Haier
120Haier · Super Aqua Split (R32, AW..SSCHA/SNCHA + HU..WAMNA)

120 on a Haier Super Aqua Split: Module power supply abnormal

Short answer

On a Haier heat pump, 120 means: Module power supply abnormal. The heat pump stops until the fault clears or is reset. An engineer is needed to fix the cause.

Reviewed 23 September 2026 · 1 source

What it means

The manual says: Module power supply abnormal.

Part involved: compressor, inverter/driver PCB, power supply.

Is it safe?

Switch the heat pump off at its isolator and call an engineer.

Does the heat pump stop?Yes
Engineer needed?Yes

The heat pump stops until the fault clears or is reset.

Resetting itself: unknown.

What you can check

  • Note the code shown on the controller and the unit model numbers (on the rating plate label) before contacting your installer.
  • Check the heat pump's breaker/isolator at the consumer unit is on; do not open any casing.
  • If the breaker or RCD trips repeatedly, leave the heat pump switched off and call an engineer; do not keep resetting it.

What the engineer will check

  • Follow the manufacturer's troubleshooting flowchart for this code.
  • Check supply voltage and phase balance.
  • Check compressor windings and inverter/driver PCB per flowchart.
  • Check heat-sink cooling and connections.

Who to ask for: Heat pump engineer.

Certification: Heat pump installer competence; F-gas / flammable-refrigerant (R290/R32) handling competence for any refrigerant-circuit work.

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026