Heat pumps · Error codes · Haier
5Haier · Super Aqua Split (R32, AW..SSCHA/SNCHA + HU..WAMNA)
5 on a Haier Super Aqua Split: EEPROM failure
Short answer
On a Haier heat pump, 5 means: EEPROM failure. The manual does not say whether the heat pump stops. An engineer is needed to fix the cause.
Reviewed 23 September 2026 · 1 source
What it means
The manual says: EEPROM failure.
Part involved: PCB / communication wiring / settings.
Is it safe?
| Does the heat pump stop? | Not stated |
|---|---|
| Severity | Fault — needs a manual reset once the cause is fixed |
| Engineer needed? | Yes |
The manual does not say whether the heat pump stops.
Resetting itself: no.
What you can check
- Note the code shown on the controller and the unit model numbers (on the rating plate label) before contacting your installer.
- Check the heat pump's breaker/isolator at the consumer unit is on; do not open any casing.
- Check the controller display is lit; a single power cycle at the isolator may be tried only if your installer or manual allows it.
- Check controller mode/temperature/timer settings have not been changed; setup (DIP switch) errors need the installer.
What the engineer will check
- Follow the manufacturer's troubleshooting flowchart for this code.
- Check communication wiring, terminals and fuses between units/controller.
- Check DIP/rotary switch and address settings.
- Replace PCB if the fault persists per the flowchart.
Who to ask for: Heat pump engineer.
Certification: Heat pump installer competence; F-gas / flammable-refrigerant (R290/R32) handling competence for any refrigerant-circuit work.
What you might notice
Sources
- Operation & Installation Manual - Air-to-Water Heat Pump Indoor Unit HU062WAMNA / HU102WAMNA (No. 0150554179) ↗ · 0150554179 · page p.17 (printed; PDF p.19) · Reviewed 23 September 2026
A code explains what the controller detected, not a confirmed root cause.
Reviewed: 23 September 2026