PD on a Gree heat pump: Current sensor connection protection (current sensor not connected to phase U/V)
Short answer
On a Gree heat pump, PD means: Current sensor connection protection (current sensor not connected to phase U/V). The heat pump stops until the fault clears or is reset. An engineer is needed to fix the cause. The wording differs by model range — each is shown below.
Reviewed 23 September 2026 · 5 sources
What it means
On the Versati III Monobloc (R32)
The manual says: Current sensor connection protection (current sensor not connected to phase U/V).
Part involved: compressor, inverter/driver PCB, power supply.
On the Versati III Split / All-in-one (R32)
The manual says: Sensor connection protection ( the current sensor fails to be connected with the corresponding phase U and or phase V).
Part involved: compressor, inverter/driver PCB, power supply.
On the Versati IV Monobloc (R32)
The manual says: Connection protection of sensor.
On the Versati IV Split / All-in-one (R32)
The manual says: Sensor connection protection ( the current sensor fails to be connected with the corresponding phase U and or phase V).
Part involved: compressor, inverter/driver PCB, power supply.
On the Versati V R290 Monobloc
The manual says: Sensor connection protection ( the current sensor fails to be connected with the corresponding phase U and or phase V).
Part involved: compressor, inverter/driver PCB, power supply.
Is it safe?
On the Versati III Monobloc (R32)
| Does the heat pump stop? | Yes |
|---|---|
| Engineer needed? | Yes |
The heat pump stops until the fault clears or is reset.
Resetting itself: unknown.
On the Versati III Split / All-in-one (R32)
| Does the heat pump stop? | Yes |
|---|---|
| Engineer needed? | Yes |
The heat pump stops until the fault clears or is reset.
Resetting itself: unknown.
On the Versati IV Monobloc (R32)
| Does the heat pump stop? | Not stated |
|---|---|
| Engineer needed? | Yes |
The manual does not say whether the heat pump stops.
Resetting itself: unknown.
On the Versati IV Split / All-in-one (R32)
| Does the heat pump stop? | Yes |
|---|---|
| Engineer needed? | Yes |
The heat pump stops until the fault clears or is reset.
Resetting itself: unknown.
On the Versati V R290 Monobloc
| Does the heat pump stop? | Yes |
|---|---|
| Engineer needed? | Yes |
The heat pump stops until the fault clears or is reset.
Resetting itself: unknown.
What you can check
On the Versati III Monobloc (R32)
- Note the code shown on the controller and the unit model numbers (on the rating plate label) before contacting your installer.
- Check the heat pump's breaker/isolator at the consumer unit is on; do not open any casing.
- If the breaker or RCD trips repeatedly, leave the heat pump switched off and call an engineer; do not keep resetting it.
On the Versati III Split / All-in-one (R32)
- Note the code shown on the controller and the unit model numbers (on the rating plate label) before contacting your installer.
- Check the heat pump's breaker/isolator at the consumer unit is on; do not open any casing.
- If the breaker or RCD trips repeatedly, leave the heat pump switched off and call an engineer; do not keep resetting it.
On the Versati IV Monobloc (R32)
- Note the code shown on the controller and the unit model numbers (on the rating plate label) before contacting your installer.
- Check the heat pump's breaker/isolator at the consumer unit is on; do not open any casing.
On the Versati IV Split / All-in-one (R32)
- Note the code shown on the controller and the unit model numbers (on the rating plate label) before contacting your installer.
- Check the heat pump's breaker/isolator at the consumer unit is on; do not open any casing.
- If the breaker or RCD trips repeatedly, leave the heat pump switched off and call an engineer; do not keep resetting it.
On the Versati V R290 Monobloc
- Note the code shown on the controller and the unit model numbers (on the rating plate label) before contacting your installer.
- Check the heat pump's breaker/isolator at the consumer unit is on; do not open any casing.
- If the breaker or RCD trips repeatedly, leave the heat pump switched off and call an engineer; do not keep resetting it.
What the engineer will check
On the Versati III Monobloc (R32)
- Follow the Gree troubleshooting flowchart for this code in the service manual.
- Check supply voltage and phase balance.
- Check compressor windings and inverter/driver PCB per flowchart.
- Check heat-sink cooling and connections.
Who to ask for: Heat pump engineer.
Certification: Heat pump installer competence; F-gas / flammable-refrigerant (R290/R32) handling competence for any refrigerant-circuit work.
On the Versati III Split / All-in-one (R32)
- Follow the Gree troubleshooting flowchart for this code in the service manual.
- Check supply voltage and phase balance.
- Check compressor windings and inverter/driver PCB per flowchart.
- Check heat-sink cooling and connections.
Who to ask for: Heat pump engineer.
Certification: Heat pump installer competence; F-gas / flammable-refrigerant (R290/R32) handling competence for any refrigerant-circuit work.
On the Versati IV Monobloc (R32)
- Follow the Gree troubleshooting flowchart for this code in the service manual.
- Follow the manufacturer's troubleshooting flowchart for this code.
Who to ask for: Heat pump engineer.
Certification: Heat pump installer competence; F-gas / flammable-refrigerant (R290/R32) handling competence for any refrigerant-circuit work.
On the Versati IV Split / All-in-one (R32)
- Follow the Gree troubleshooting flowchart for this code in the service manual.
- Check supply voltage and phase balance.
- Check compressor windings and inverter/driver PCB per flowchart.
- Check heat-sink cooling and connections.
Who to ask for: Heat pump engineer.
Certification: Heat pump installer competence; F-gas / flammable-refrigerant (R290/R32) handling competence for any refrigerant-circuit work.
On the Versati V R290 Monobloc
- Follow the Gree troubleshooting flowchart for this code in the service manual.
- Check supply voltage and phase balance.
- Check compressor windings and inverter/driver PCB per flowchart.
- Check heat-sink cooling and connections.
Who to ask for: Heat pump engineer.
Certification: Heat pump installer competence; F-gas / flammable-refrigerant (R290/R32) handling competence for any refrigerant-circuit work.
What you might notice
Sources
- VERSATI III Air To Water Heat Pump (Monobloc) Service Manual ↗ · page p.122 (printed; PDF p.122) · Reviewed 23 September 2026
- Service Manual for VERSATI R32 SPLIT (VERSATI III Split Type Air To Water Heat Pump) ↗ · page p.109 (printed; PDF p.113) · Reviewed 23 September 2026
- Air-to-water Heat Pump Owner's Manual (Versati IV Monobloc, SG version) ↗ · page p.56-57 (printed; PDF p.60-61) - '(2) Drive failure code' · Reviewed 23 September 2026
- VERSATI IV Split Type Air To Water Heat Pump Service Manual ↗ · page p.67 (printed; PDF p.77) · Reviewed 23 September 2026
- VERSATI V Monobloc Type Air-to-water Heat Pump Service Manual (R290) ↗ · page p.31 (printed; PDF p.34) · Reviewed 23 September 2026
A code explains what the controller detected, not a confirmed root cause.
Reviewed: 23 September 2026