Heat pumps · Error codes · Gree
P2Gree · Versati III Monobloc (R32)
P2 on a Gree Versati III Monobloc: Refrigerant loss protection
Short answer
On a Gree heat pump, P2 means: Refrigerant loss protection. The heat pump stops until the fault clears or is reset. An engineer is needed to fix the cause.
Reviewed 23 September 2026 · 1 source
What it means
The manual says: Refrigerant loss protection.
Part involved: compressor, pressure switches, expansion valve, refrigerant charge.
Is it safe?
| Does the heat pump stop? | Yes |
|---|---|
| Engineer needed? | Yes |
The heat pump stops until the fault clears or is reset.
Resetting itself: unknown.
What you can check
- Note the code shown on the controller and the unit model numbers (on the rating plate label) before contacting your installer.
- Check the heat pump's breaker/isolator at the consumer unit is on; do not open any casing.
- Check the outdoor unit is not blocked by leaves, debris, snow or ice and that nothing is stored against the grilles.
What the engineer will check
- Follow the Gree troubleshooting flowchart for this code in the service manual.
- Check refrigerant pressures and charge (F-gas / flammable refrigerant competent person only).
- Check expansion valve, pressure switches/sensors and discharge temperature.
- Check outdoor coil airflow and blockages.
Who to ask for: Heat pump engineer.
Certification: Heat pump installer competence; F-gas / flammable-refrigerant (R290/R32) handling competence for any refrigerant-circuit work.
What you might notice
Sources
- VERSATI III Air To Water Heat Pump (Monobloc) Service Manual ↗ · page p.121 (printed; PDF p.121) · Reviewed 23 September 2026
A code explains what the controller detected, not a confirmed root cause.
Reviewed: 23 September 2026