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Heat pumps · Error codes · Danfoss
return-line-sensorDanfoss

return-line-sensor on a Danfoss heat pump: Sensor fault alternatively cable fault. Return line sensor

Short answer

On a Danfoss heat pump, return-line-sensor means: Sensor fault alternatively cable fault. Return line sensor. The heat pump keeps running with some functions stopped. An engineer is needed to fix the cause. The wording differs by model range — each is shown below.

Reviewed 23 September 2026 · 2 sources

What it means

On the DHP-AQ

The manual says: Sensor fault alternatively cable fault. Return line sensor.

Part involved: return line sensor.

Likely causes:

  • Sensor or cable fault.

On the DHP-H

The manual says: Return sensor fault. Return temperature = Supply line - 5 is used. Calculated supply temperature limited to maximum 45°C.

Part involved: return line sensor.

Likely causes:

  • Sensor fault or cable fault.

Is it safe?

On the DHP-AQ

Does the heat pump stop?Partly
SeverityFault — clears by itself when the condition goes
Engineer needed?Yes

The heat pump keeps running with some functions stopped.

Resetting itself: Yes, when the condition clears (inferred).

On the DHP-H

Does the heat pump stop?Partly
SeverityFault — clears by itself when the condition goes
Engineer needed?Yes

The heat pump keeps running with some functions stopped.

Resetting itself: Yes, when the condition clears.

What you can check

On the DHP-AQ

  • Note the exact alarm text. The manual allows acknowledging by setting operating mode OFF then back once; if the alarm returns, call an engineer.

On the DHP-H

  • Note the exact alarm text. The manual allows acknowledging by setting the operating mode to OFF and then back to the previous mode - do this once; if the alarm returns, leave it and call an engineer.

What the engineer will check

On the DHP-AQ

  • Disconnect the sensor and measure resistance with and without its cable against the ohm table in 'Measurement points' (section 3.3); replace the sensor if out of tolerance, otherwise the cable.

Who to ask for: heat pump engineer.

On the DHP-H

  • Measure sensor + cable resistance vs 22 kOhm NTC table.

Who to ask for: heat pump engineer.

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026