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Heat pumps · Error codes · Danfoss
hgw-sensorDanfoss · DHP-AQ

hgw-sensor on a Danfoss DHP-AQ: Sensor fault alternatively cable fault

Short answer

On a Danfoss heat pump, hgw-sensor means: Sensor fault alternatively cable fault. The heat pump keeps running with some functions stopped. An engineer is needed to fix the cause.

Reviewed 23 September 2026 · 1 source

What it means

The manual says: Sensor fault alternatively cable fault.

Part involved: HGW (hot gas) sensor.

Likely causes:

  • Sensor or cable fault.

Is it safe?

Does the heat pump stop?Partly
SeverityFault — clears by itself when the condition goes
Engineer needed?Yes

The heat pump keeps running with some functions stopped.

Resetting itself: Yes, when the condition clears (inferred).

What you can check

  • Note the exact alarm text. The manual allows acknowledging by setting operating mode OFF then back once; if the alarm returns, call an engineer.

What the engineer will check

  • Disconnect the sensor and measure resistance with and without its cable against the ohm table in 'Measurement points' (section 3.3); replace the sensor if out of tolerance, otherwise the cable.

Who to ask for: heat pump engineer.

What you might notice

Sources

A code explains what the controller detected, not a confirmed root cause.

Reviewed: 23 September 2026