E671 on an Advantix S.p.A heat pump: Plant remote probe failure
Short answer
On an Advantix S.p.A heat pump, E671 means: Plant remote probe failure. The heat pump keeps running with some functions stopped. An engineer is needed to fix the cause. The wording differs by model range — each is shown below.
Reviewed 24 September 2026 · 3 sources
What it means
On the MAXA i-290 (Gamma i-290)
The manual says: Plant remote probe failure.
Part involved: temperature/pressure sensor.
On the MAXA i-32V5
The manual says: Plant remote probe failure.
Part involved: temperature/pressure sensor.
On the MAXA i-32V5 MIDI (i-32V5H Midi)
The manual says: Fault in remote plant probe (ST7).
Part involved: temperature/pressure sensor.
Is it safe?
| Does the heat pump stop? | Partly |
|---|---|
| Engineer needed? | Yes |
The heat pump keeps running with some functions stopped.
Resetting itself: unknown.
What you can check
- Note the code shown on the controller and the model number on the unit's rating label before contacting your installer.
- Check that the heat pump's isolator and consumer-unit breaker are on; do not open any casing.
What the engineer will check
- Check the sensor/probe connector and wiring.
- Measure sensor resistance or transducer output against the manufacturer's table.
- Replace the sensor or controller board as indicated.
Who to ask for: Heat pump engineer.
Certification: Heat pump installer competence; F-gas and flammable-refrigerant (R32/R290) handling competence for any refrigerant-circuit work.
What you might notice
Sources
- Maxa i-290 Inverter air/water heat pumps with axial fans - Controller Manual (0106-0118) ↗ · page p.44 · Reviewed 24 September 2026
- Maxa i-32V5 Heat pump air/water inverters with axial fans - Controller Manual ↗ · page p.36 · Reviewed 24 September 2026
- Controller for i-32V5 MIDI Air/water inverter chillers and heat pumps with axial fans ↗ · page p.29 · Reviewed 24 September 2026
A code explains what the controller detected, not a confirmed root cause.
Reviewed: 24 September 2026