E002 on an Advantix S.p.A heat pump: Low pressure alarm
Short answer
On an Advantix S.p.A heat pump, E002 means: Low pressure alarm. The heat pump stops until the fault clears or is reset. An engineer is needed to fix the cause.
Reviewed 24 September 2026 · 4 sources
What it means
On the MAXA i-290 (Gamma i-290)
The manual says: Low pressure alarm.
Part involved: compressor / refrigerant circuit.
When it shows: Below 1.7 bar (cooling) / 0.7 bar (heating).
On the MAXA i-32V5
The manual says: Low pressure alarm.
Part involved: compressor / refrigerant circuit.
When it shows: Below 3.5 bar (cooling) / 1.3 bar (heating); 60 s bypass at compressor start; resets 2 bar above threshold.
On the MAXA i-32V5 MIDI (i-32V5H Midi)
The manual says: Low pressure alarm.
Part involved: compressor / refrigerant circuit.
When it shows: Below 3.5 bar (cooling) / 1.3 bar (heating); 60 s bypass at compressor start; resets 2 bar above threshold.
On the MAXA i-HPV5H
The manual says: Low pressure alarm.
Part involved: compressor / refrigerant circuit.
When it shows: Below 3.5 bar (cooling) / 1.3 bar (heating); 60 s bypass at compressor start; resets 2 bar above threshold.
Is it safe?
| Does the heat pump stop? | Yes |
|---|---|
| Severity | Fault — clears by itself when the condition goes |
| Engineer needed? | Yes |
The heat pump stops until the fault clears or is reset.
Resetting itself: unknown.
Manual reset: manual after 3 trips per hour.
What you can check
- Note the code shown on the controller and the model number on the unit's rating label before contacting your installer.
- Check that the heat pump's isolator and consumer-unit breaker are on; do not open any casing.
What the engineer will check
- Record high/low pressures, discharge/suction temperatures and EEV steps with the unit running.
- Check water-side flow and air-side coil (blocked/frosted fins).
- Check pressure switches/transducers and wiring.
- Leak-test the refrigerant circuit and correct the charge (F-gas / flammable-refrigerant competent engineer only).
Who to ask for: Heat pump engineer.
Certification: Heat pump installer competence; F-gas and flammable-refrigerant (R32/R290) handling competence for any refrigerant-circuit work.
What you might notice
Sources
- Maxa i-290 Inverter air/water heat pumps with axial fans - Controller Manual (0106-0118) ↗ · page p.44 · Reviewed 24 September 2026
- Maxa i-32V5 Heat pump air/water inverters with axial fans - Controller Manual ↗ · page p.35 · Reviewed 24 September 2026
- Controller for i-32V5 MIDI Air/water inverter chillers and heat pumps with axial fans ↗ · page p.29 · Reviewed 24 September 2026
- Maxa i-HPV5 Chillers and Inverter Air/Water heat pumps - Controller Manual ↗ · page p.29 · Reviewed 24 September 2026
A code explains what the controller detected, not a confirmed root cause.
Reviewed: 24 September 2026